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Portsmouth, NH, United States, 2011/08/16 - It’s known that without the support of its customers, any business is pretty much doomed from the start - JungleTorch.com / KirkCommunications.com.
Keeping that in mind, it’s also important to stay in touch with your customers and make sure your company satisfies their need. Because the world of social media is becoming so widely used, businesses are using it as a way to tap into what their customers are saying. Jungle Torch (jungletorch.com), helps companies do this by providing a Social Network Analysis tool.
The Social Network Analysis tool works by giving users a complete twitter analysis, blog analysis, news analysis and complete social media analysis. This feature of the social network analysis tool finds all postings relating to your company an aggregates them into one easy to view page. The social network analysis also separates these postings into different sentiments so you can see whether your company is being talked about in a good or bad away.
Not only does the Social Network Analysis tool allow you to see the postings relating to your company, but it also allows your company to see who posted each comment. You can see whose tweeting about your product, whose blogging or posting about your staff, or what news programs are reporting on your company.
The ways your company can use the Social Network Analysis to better connect with your customers are endless. By keeping track of whose satisfied with your products you can make sure that you keep providing them with a positive experience. By noticing who is unhappy with your company or products you can reach out and try to resolve the conflict or correct the situation. No matter how you decide to use Jungle Torch’s social network analysis, it will allow you to become connected to your customers in another way.
About Jungle Torch
The Jungle Torch (jungletorch.com) is an advanced SEO Report and Social media tool that gives unprecedented insight into a company’s SEO and Social media by providing a social network analysis. Purpose-built by some of the pioneers of online search engine technology, JungleTorch consolidates diverse online marketing analytics into a powerful SEO report platform. Using a best-in-class sentiment engine, JungleTorch provides an easy-to-understand social network analysis, single view into Twitter, Facebook, weblogs and news sources with targeted identification of postings relevant to the user’s organization, as well as a complete sentiment analysis that determines whether online comments are trending positively, negatively or neutral. In addition to tracking social media, Jungle Torch also gives users the ability to measure the success of SEO report programs by offering an SEO report that includes the rank of a user’s Website based on hundreds of keywords and phrases, Jungle Torch issues a comprehensive SEO Report on the SEO friendliness of a Website, inbound and outbound linking, and 15 other critical SEO metrics. It also measures competitive SEO, inbound and outbound linking. Jungle Torch is based in Portsmouth, N.H.