Compuware Corporation (NASDAQ: CPWR), the technology performance company, today announced a live webcast that will highlight best practices to help organisations exceed customer expectations for a postitive online experience.
Title:“Is Your Website Performance Impacting Your Customer’s Online Experience and Conversions?”
When: Thursday, August 11, 2011
Time:1 pm. Eastern time
Presenters: Steve Trimbo, Principal APM Consultant, Compuware APM
Why: Today’s best consumers are multi-channel users who rely on different ways to access businesses whether it’s the Internet, mobile or apps, to name a few. Businesses are focusing on ways to optimise these channels to improve conversion rates and achieve greater results.
However, delivering an optimal customer experience is becoming increasingly more complex. Consumer’s expectations are higher than ever, showing less patience for slow-performing sites.
What: During this free webcast, attendees will learn about the key factors they may be overlooking that could impact customer experience like:
• Number of customers impacted during critical business transactions;
• Slow performing cloud services; and
• Performance of third-parties contributing to an organisation’s latest mobile applications.
The Gomez platform is the industry’s leading solution for optimising the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Gomez provides a unified view across the entire application delivery chain, from a user’s browser or mobile device, across the Internet or a corporate WAN, in the cloud, to inside the data centre, eliminating blind spots from the First Mile to the Last Mile.
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About Compuware Corporation
Compuware Corporation (compuware.com), the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world’s most important technologies perform at their best for leading organisations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S.