NewswireTODAY - /newswire/ - North Newbald, East Yorkshire, United Kingdom, 2011/07/11 - The UK’s largest caravan retailer qualifies as a fully authorised VBRA (Vehicle Builders and Repairers Association) repairer from the lead trade association as it continues to add value to its growing customer base [LON: DISL] - DiscoverLeisure.net.

Discover Leisure Plc announced today that they are now a full VBRA approved repairer for caravan and motorhome servicing and repairs.

The VBRA (Vehicle Builders and Repairers Association) is the leading Trade Association for vehicle body building and repairs, and is a consumer friendly, member driven organisation. Its consumer code of practice is approved by the OFT (Office of Fair Trading). Members must comply with a strict code when providing vehicle repair services to customers.

VBRA Area manager Gerry Braddock, who recently inspected the Discover Darlington site, said ”I am delighted to award the approval to Discover Leisure Plc. I was highly impressed with the facilities, quality of their people, repair processes, work attitude, health and safety, and customer care. I was also particularly impressed with the depth of knowledge and quality of the painting department. I have no doubt that they are dedicated to providing customers with the best repairs and the best customer service available”

The leisure Plc, one of the UK’s leading caravan and motorhome retailers, has five service workshops throughout the UK in Darlington, Birtley, York, Delamere and Chorley. It is rapidly expanding its portfolio of offerings in order to continue to serve its customer base at a high level. Paul Cockburn, Discover Leisure Plc Aftersales Director said: “At Discover we work to a recognised code of customer practice which is now regulated by the VBRA. This endorses Discover’s commitment to providing the highest quality caravan and motorhome repairs and exceptional customer care. In addition to this I think it is important that caravan owners understand that they have the right to choose who repairs their leisure vehicle and often regular car bodyshops do not have the skill and expertise to deliver quality repairs as leisure vehicles are very different to cars. Discover are one of the longest established caravan retailers in the country, and our large team of over 80 staff at 5 service centres are fully qualified (including full ACOPS gas training) in caravan & motorhome repairs.”

Trevor Parker, Discover Leisure CEO said “I am extremely pleased about this approval by the VBRA. Quite simply it underpins our commitment to giving our customers an after-sales service of the highest level.”

Agency / Source: Discover Leisure Plc

Availability: All Regions (Including Int'l)

Traffic Booster: [/] Quick NewswireToday Visibility Checker

Distribution / Indexing: [+]