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SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, today announced it achieved rapid growth in its Europe-Middle East-Africa (EMEA) region during the first quarter of 2011, with the number of new customers jumping by 51 percent from the first quarter of 2010, a figure accomplished largely by the success of its sales channel partners.
Revenue growth was up by 25 percent in the region over the first quarter of 2010, part of an overall trend that has seen the company’s worldwide revenues increase by more than 40 percent over the last two quarters. The first quarter of 2011 was another in which the company was cash flow positive, building on its achievement of cash flow positive growth in 2010.
SugarCRM’s channel partners in the EMEA region were instrumental in driving this success, with 16 of them doubling their net billings to SugarCRM in 2010.
“The success of our EMEA sales channel partners is indication of the strength of the business model we are building with them,” said Tom Schuster, VP and General Manager of EMEA for SugarCRM. “Committing to the channel has led to greater revenues and increased momentum for Sugar.”
Worldwide, in the first quarter, the company added 23 more Value-Added Resellers, bringing the total to 271.
”Our partners are our eyes and ears into markets we would not be able to reach on our own,” said Jeffrey Campbell, VP Worldwide Sales and Customer Advocacy. “Not only do they help us build our success and our global momentum, but their insight allows us to keep improving SugarCRM to help CRM users worldwide.”
The 2X+ performers in EMEA were Genius4U (UK), Insignio (Germany), IntDev Internet (South Africa), Kinamu (Dubai), Open Mind Consultancy (Netherlands), Open Symbol (Italy), OSS Cube (UK), Prakton (Spain), Poker (Italy), Profis Consulting (Germany), Provident CRM (Ireland/UK), RedK (Spain), Redpill Linpro (Scandanavia), The Sugar Refinery (UK), Toltech (Netherlands), Visual Metrix (UK), Weburi.com (Switzerland), and XeoKydo (Germany).
“The Sugar Refinery has been working with SugarCRM for 3 years. In this time, our client base has experienced exponential growth thanks to a flexible, feature-rich and rapidly evolving product, allied with Sugar’s focused commitment to its Partner Network. We look forward to continuing to work closely together to provide our customers with CRM made simple,” says Nick Holt of The Sugar Refinery.
“We determined that an effective CRM system was the next logical step in our businesses development and selected SugarCRM because of its exceptional flexibility and compelling price proposition. The Sugar Refinery isolated the business drivers and worked with us to implement a solution which has delivered measurable improvement quickly. We intend to build on this initial success and drive further value from our business processes through SugarCRM,” explained Matt Eames, Head of Sales and Marketing at Feefo, the independent customer feedback system.
About SugarCRM
SugarCRM (sugarcrm.com) makes CRM Simple. As the world's fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than seven million times and currently serve over 700,000 end users in 80 languages. Over 7,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognised for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.
For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email contact[.]sugarcrm.com, or visit the website.
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