NewswireTODAY - /newswire/ - Paris, Ile-de-France, France, 2010/11/04 - Quickborn Consulting has published a white paper “Keys to Successful Retail Application Maintenance” during the World Retail Congress 2010 organized in Berlin, Germany the 25 – 27 of October.

The white paper aims at showing:

- How to keep retail software applications up to date with market environment changes and changing user requirements during the whole application life cycle;

- How to ensure the appropriate governance of IT applications are aligned with the business strategy and objectives of the retail organization;

- How to reduce retail organizations’ IT budget spending on Application Maintenance of existing systems, and increase spending on new projects and innovative technologies instead;

- How to select the best Application Maintenance Partner to support the mission critical IT programs of a retail organization;

- How to guarantee that the quality and the applicative service level provided by the Application Maintenance Partner is in line with the retail organization’s business requirements.

Some of the key success factors in defining and implementing an appropriate governance strategy for IT Applications maintenance operations are clearly defined business requirements and performance monitoring, adapted processes, program management knowhow, organized and fine-tuned communications, and evaluation of the Total Cost of Ownership.

With clearly defined application maintenance strategy and trusted application maintenance partner retailers can reduce the cost of their application maintenance, speed up the process of problem solving and improve internal user satisfaction. Externalized applications maintenance relieves the retailer’s IT department of non-essential duties providing more time to focus on other more business critical IT developments serving the changing market and consumer behavior; providing more value with less investment.

To read the white paper “Keys to Successful Retail Application Maintenance” please read the NEWS release at quickbornconsulting.com/.

Agency / Source: Quickborn Consulting, LLC

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