Newgen Software Technologies Limited, a leading player in the Business Process Management (BPM) and Enterprise Content Management (ECM) market, emerged as the market leader in the segment of platform for Document Processing at the13th Annual Asian Shared Services & Outsourcing Week held in Singapore, in the third week of September, 2010. The three day event saw participation of about 500 representatives of Asia’s prominent companies from different industry sectors.
Business leaders, from leading BPOs and SSCs, shared with the attendees, need-to-know information to prepare SSOs for long-term growth, extended regional focus with a deep delve into Asia’s busiest shared services hubs.
At the event, Hareish Gur, Vice President, Newgen Software, one of the distinguished speakers at the event, spoke on how BPM and ECM technologies have brought about the much sought “Operational Excellence” for a number of their global customers. Referring to benefits accrued to their customers, Gur said, “the buyer of the document processing platform should not only evaluate vendor’s capability to quickly set up the processes but also check whether it is possible to enable ‘continuous process improvement’.”
He further added, “Newgen’s BPM and ECM platform has obliterated the divide between the business owners and the service providers of the business processes so much so that ‘business transformation’ has become ‘business as usual’ for a number of our customers”. Newgen Software showcased its flagship BPM and ECM products that serve more than 30% of the leading BPOs and SSCs across the Asian continent.
Processes are the lifeline of every organization, and the health of these processes dictates the well being of the business. Be it policy issuance in an insurance company, cheque clearing in a bank, vendor reconciliation in a manufacturing company, bills processing in a shared services centre, or any other process in virtually any industry, BPM along with ECM ensures the organization becomes more agile and nimble. In his session, Gur spoke about ‘Achieving Operational Excellence through BPM and ECM Solutions’.
According to a Butler report on OmniFlow – the Newgen BPM suite, published in 2009, “OmniFlow has a long history of automating processes across BPO operations of Indian and global IT services companies, and automating processes at geographically distributed shared services organizations that are part of global majors.”
Newgen’s internationally acclaimed suite of BPM and ECM solutions has enabled leading SSC and BPO organizations, including Wipro BPO, Equinox, EXL, iGate and Mahindra Satyam BPO among others, to achieve agile operations, cost efficiencies, highest quality and compliance adherence, in addition to quick returns on investment.
Newgen Software Technologies Limited (newgensoft.com) is the market leader in Business Process Management (BPM) and Enterprise Content management (ECM), with a global footprint of 800 installations in over 40 countries with large, mission-critical solutions deployed at the world's leading Banks, Insurance firms, BPO’s, Healthcare Organizations, Government, Telecom Companies & Shared Service Centers.
Newgen is recognized by distinguished analyst firms like Frost and Sullivan as A 'Hot Company to Watch for' in their global ECM Market report, 2009 and by IDC in its exclusive report “Newgen Software: Global Leader in Business Process Management and Document Management Solutions”. Newgen is a winner of prestigious awards, such as the CNBC-TV18, “Emerging India Award 2008”.
With HSBC and SAP investment, Newgen is one of the rare product companies to have backing of both leading financial and technology companies of the world. Newgen’s Quality Systems are certified against ISO 9001:2008 and Information Security Standard, ISO 27001:2005. Newgen has been assessed at CMMI Level3.