Warranty innovators, however, have recognized that innovative streamlining of existing warranty operations can yield healthy customer satisfaction and revenue growth via cost reduction.
These same innovators have also recognized the potential of Extended Warranties/Service Contracts as a lucrative revenue stream, if handled correctly. Taking steps to overcome the prevailing negative perception of most extended warranty programs is paramount to establishing innovative extended warranty programs that deliver tangible bottom-line results.
Strategic Solutions Network is proud to announce Warranty Innovations 2010 (warrantyinnovations.com) a two part conference convening the leading minds in the warranty space. Scheduled for November 3-4, 2010, at the Sutton Place Hotel in Chicago, it is comprised of two separately-bookable conferences:
Event 1: Strategic Warranty Operations, Nov 3/4, 2010 – Profitable streamline solutions
Event II: Extended Warranty Innovations, Nov 4, 2010 – Successfully building new revenue streams
Delegates have the opportunity to attend both events or attend the one of their choice. “This is a one-of-a-kind opportunity for warranty, call center and customer service executives to learn invaluable strategies to reduce costs in their warranty operations and also understand the huge revenue potential of extended warranty programs,” said Dharshan Wanasundera, Chairman of Strategic Solutions Network. “This is the only live forum that will address both issues and provide takeaway solutions,” he said.
In partnership with WarrantyWeek, the publication-of-record for the warranty industry, the conference presenters are carefully selected for industry expertise and real-world, hands-on experience. As such, you are guaranteed to leave each event with proven insights and strategies that you can implement immediately.
“We are extremely happy to be partnering with WarrantyWeek,” continued Wanasundera, “ It is the number one resource for the warranty industry and we are honored to welcome Eric Arnum, the Editor of WarrantyWeek, to deliver the opening “state-of-the-industry” presentations at both events. His insights into the trends and drivers of warranty operations, as well as service contracts, will be invaluable for all.”
For more information on attending and/or sponsoring, please contact Aron Barkan at aron[.]strategicsolutionsnet.com.