NewswireToday - /newswire/ -
Pembroke Pines, FL, United States, 2010/08/19 - WomenCertified today announced that The Craig Zinn Automotive Group’s Acura of Pembroke Pines has earned the WomenCertified Seal and is specially qualified to provide an extraordinary level of sales and service to women.
The WomenCertified Program is designed to teach sales and service professionals how to deliver better customer service, with the goal of creating women friendly companies and experiences to increase customer satisfaction.
“We are honored to have been nominated for the WomenCertified program,” said Seth Finkel, General Manager of Acura of Pembroke Pines. “The program has taught us how to go above and beyond on the service we offer to our customers. We are dedicated to providing the best customer service we can to every customer that walks through our doors.”
To become WomenCertified, sales and service professionals must complete a series of intensive training modules to learn the communication and customer service skills proven to be the most effective and desired among women customers. Once companies and professionals complete the program, they are listed on the WomenCertified Locator on womencertified.com, where consumers can search for certified women friendly companies.
“We are thrilled to add the Acura of Pembroke Pines team to our roster of WomenCertified companies and professionals who are raising the bar in providing the best customer service experience to women,” said Delia Passi, founder of WomenCertified and author of Winning the Toughest Customer: The Essential Guide to Selling to Women. “Studies show that women are growing less satisfied with the levels of customer service they receive, and WomenCertified is working to reverse that trend. It’s a win-win opportunity for companies and consumers.”
About Acura of Pembroke Pines
Part of The Craig Zinn Automotive Group—South Florida’s premier auto group, Acura of Pembroke Pines (acuraofpembrokepines.com) offers a knowledgeable sales staff and searchable online inventory of new Acura cars in Pembroke Pines, along with well-maintained used cars by today's top manufacturers. Acura of Pembroke Pines is located at 15601 Pines Boulevard in Pembroke Pines, Florida. For more information or to schedule a test drive, call 954-985-2424.
WomenCertified (womencertified.com)—the Seal women trust for better service—is a proven training and certification program rich with resources to help professionals across multiple industries increase customer loyalty among both men and women through more effective communication, appreciation and an enriched customer experience.