NewswireToday - /newswire/ -
Wallingford, CT, United States, 2010/05/05 - Connecticut's Toyota of Wallingford completes the WomenCertified program; Celebrates with “Drive Like an MVP” Sweepstakes for kids to become the New Britain RockCats’ MVP for the day.
WomenCertified today announced that Toyota of Wallingford, located at 859-861 North Colony Road, Wallingford, has earned the WomenCertified Seal for excellence in providing sales and service to women.
In 2005 Toyota of Wallingford was in Time Magazine for being ranked #1 in the country for customer retention. Simply put, this means that more customers who purchased a car from Toyota of Wallingford returned to buy another car than at any other Toyota Dealer in the United States—making them a tough place to beat when it comes to customer service.
To earn the WomenCertified Seal, the dealership first received a customer nomination for service excellence from a satisfied customer. Then the sales and service team completed a series of intensive training modules to take its customer experience and commitment to excellence to the next level. Toyota of Wallingford is now listed on the WomenCertified Locator on womencertified.com, where consumers can search for certified women friendly companies.
“We are very excited to have completed the program and earned the WomenCertified Seal,” stated Steve Zion, General Manager of Toyota of Wallingford. ”This award further supports our long-term and long-standing commitment to serving our customers.”
To celebrate earning the WomenCertified Seal, and to support its commitment to women and families, Toyota of Wallingford (wow-toyota.com) will be inviting families to visit the dealership, where they can enter their child into the “Drive Like an MVP” Sweepstakes to become the New Britain RockCats’ MVP for the day. Parents will look on from a pair of complimentary seats as their child gets in the action as the water boy/girl, bat boy/girl and/or gets to throw the first pitch from the mound. The sweepstakes opens April 27, 2010, and one winner will be announced May 17.
“We are thrilled to add the Toyota of Wallingford team to our roster of WomenCertified companies and professionals who are raising the bar in providing the best customer service experience to women and families,” said Delia Passi, founder of WomenCertified and author of Winning the Toughest Customer: The Essential Guide to Selling to Women. “Studies show that women are growing less satisfied with the levels of customer service they receive, and WomenCertified is working to reverse that trend. It’s a win-win opportunity for companies and consumers.”
For more information about Toyota of Wallingford and the “Drive Like an MVP” Sweepstakes, please contact the dealership at (203) 284-7400.