To understand the issues and latest developments within the Operations Support System (OSS) and Billing Support System (BSS) space in Asia Pacific, Frost & Sullivan along with Stratecast, today opened the 4th Annual OSS BSS Asia Pacific Summit (frost-oss.com). The 2-day summit is held at the Resorts World Convention Centre, Sentosa, Singapore.
Malcolm Rodrigues, General Manager for Nucleus Connect presented the keynote address titled, Role and Progress to Date in Singapore's Next Gen NBN Business Model.
He detailed Nucleus Connect's role in the new business model, while discussing the challenges and issues that the company had to overcome in making the first-of-its-kind concept a business reality.
Following the keynote, topics such as Managed Services – industry challenges in a global slowdown, Convergent Charging, Customer Management, Smarter Investment and many more decision-influencing issues will be addressed by senior players from Reliance Communications, Convergys, Clarity and Amdocs and other industry market leaders.
Aside from these single speaker presentations, the day will progress to include panel discussions on New Generation Technologies, Customer Experience and Monetizing Capex, Increasing the Average Revenue per User (ARPU), moderated by Stratecast senior analysts.
Another highlight of the summit will be the presentation by Karl Whitelock who is the senior consulting analyst for OSS BSS global competitive strategies, from Stratecast, titled Market Trends and Business Issues: Key Research Results. This presentation will outline the critical market drivers within the industry and illustrate the relevance of these drivers in creating the current trends and interests within the OSS BSS operating space.
Karl says, "In a bid to stay competitive and relevant to the consumer market, service offers with real-time components and interactive user control is quickly becoming the norm. User device evolution and network infrastructure improvements continue to be two very critical business drivers in the changing customer services landscape."
Karl will also share some the results from the annual joint Stratecast and Telecom Asia magazine reader survey that was a key aid in identifying the present drivers within the market. Karl will also host an interactive analyst workshop on Day 2, March 25, 2010. This workshop is open for participation to all conference delegates.
The line up of speakers from Guardium, Volubill, Accanto Systems and Redknee will continue the action-packed agenda on the second day.
Oracle Communications is the strategic sponsor for the summit while, Clarity, Convergys and Tech Mahindra are the gold sponsors. INTEC and Nuance are the breakfast briefing sponsors and Accanto Systems, Amdocs, Fujitsu, Guardium, Redknee and Volubill are the partner sponsors. Exhibitors at the summit are AranTech, Fastwire, GlobeOSS and VOIPFUTURE.
The official newswire is PR Newswire. Official TV Partner is The Telecom Channel, official publications are Billing & OSS, Telecom Asia and Wireless Asia. Media partners for the summit include BillingViews, China Newswire, China Tech News, GreenChinaTech, Developing Telecoms, TelecomWatch and OSS News Review. Global Revenue Assurance Professional Association (GRAPA) is the supporting association for this summit.
To receive presentation slides from the summit OR for sponsorship / media partnership opportunities for the 2011 OSS BSS Asia Pacific Summit email, neethiya.sadagopal[.]frost.com
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from 40 offices on six continents.
Stratecast assists clients in achieving their growth objectives by providing critical, objective and accurate strategic insight on the global communications industry. As a division of Frost & Sullivan, Stratecast's strategic consulting and analysis services complement Frost & Sullivan's Market Engineering and Growth Partnership services. Stratecast's product line includes subscription-based recurring analysis programs focused on Business Communication Services (BCS), Consumer Communication Services (CCS), Communications Infrastructure and Convergence (CIC), OSS and BSS Global Competitive Strategies (OSSCS), and our weekly opinion editorial, Stratecast Perspectives and Insight for Executives (SPIE). Custom consulting engagements are also available.