NewswireToday - /newswire/ -
Raleigh, NC, United States, 2010/03/12 - Computer Service Partners was recently recognized by MSPMentor as one of the top 100 Managed Services Providers in the world. The third-annual MSPMentor 100 is a list of the most progressive and successful MSPs in the managed services business.
Instead of ranking MSPs merely by total revenue, MSPMentor calculates an index measurement using such metrics as overall managed services revenue, overall managed services revenue growth, percentage managed services revenue growth, managed services revenue per employee, number of devices managed, and other data points comparing fiscal 2009 to fiscal 2008. This index approach ensures small, midsize and large MSPs from around the world are recognized on the MSPmentor 100.
“Building a successful Managed Services business isn’t an easy task”, says John Kilgore, Director of Managed Services at CSP.
“It’s an investment in your business, your people, and probably most importantly, your customers. CSP has invested a lot of research, design, and human capital into building our successful practice. It has taken us many years to become one of the best providers in our region, and now the world.”
Kilgore arrived at CSP nearly two and half years ago with a focused effort in growing and shaping CSP’s managed services practice. “In a little over two years, we’ve re-shaped our entire practice. Two years ago we were a fairly successful MSP providing good service. Since then, we’ve gone from a small handful of engineers dedicated to Managed Services to a full-fledged Network Operations Center, Helpdesk, and field support team. We’ve written process after process, laid all the groundwork to deliver best-in-class Managed Services – and now it is paying dividends. Being recognized formally as one of the top 100 providers in the world certainly gives us a boost of confidence, but it also validates that everything we are delivering in this space is truly mature, and best in class.”
About CSP Managed Services
CSP's IT Managed Services (cspinc.com) offer proactive remote monitoring and management of voice and data networks which, when combined with scheduled on-site maintenance, insures optimal network performance, minimizes unscheduled downtime, and maximizes IT productivity -- all at a predictable flat monthly cost.
MSPMentor (mspmentor.net) is the leading editorial publication for Managed Services Providers. The publication focuses on the entire MSP community and delivers in-depth analysis of the evolving MSP industry.