NewswireToday - /newswire/ -
Flemington, NJ, United States, 2010/01/19 - Satisfied customers have deemed James Toyota Scion of Flemington, NJ, a "women friendly" business and have nominated the dealership to earn the WomenCertified Seal of Approval for customer service.
WomenCertified® today announced that James Toyota Scion located at 174 Route 202/31, Flemington, has been nominated to receive the WomenCertified Seal of Approval, signifying its commitment to women friendly service.
One of the nominations, submitted by customer Pam C. via WomenCertified.com, read as follows: “The first time I entered James Toyota I was immediately greeted by the owner Laura Botsacos. During my entire shopping experience I couldn’t help but notice how many women worked there in positions of upper management down to the cashiers. Everyone there, male & female, was so friendly and the place so clean and organized I would recommend anyone shopping for a car to check out James Toyota. You won't be disappointed.”
After receiving multiple customer-generated nominations, James Toyota Scion passed a rigorous qualification process to become eligible to participate in the WomenCertified program and earn the WomenCertified Seal of Approval, which signifies that a company is trained and held to higher standards of service.
Over the next four weeks, James Toyota Scion management and 60 members of their sales and service team will complete the WomenCertified training and certification program to strengthen the dealership’s commitment to providing better service and a women friendly car buying experience.
“We feel honored to have been nominated to participate in the WomenCertified Program. Our participation is part of our ongoing commitment to ensuring the best customer experience possible. We thrive on customer satisfaction in everything we do,” stated Laura Botsacos, Vice President of James Toyota Scion.
Once the dealership completes the certification program, James Toyota Scion will be listed on the WomenCertified Locator, the online directory where consumers can search for women friendly businesses.
“We are pleased to recognize James Toyota Scion for its dedication to women friendly service and business practices,” said Delia Passi, founder of WomenCertified. “In recognizing their efforts, we hope that other companies will follow suit and increase their commitment to higher standards of service – not only for women, but for all customers.”
About James Toyota Scion
When we opened doors nearly 20 years ago, we made a promise to ourselves and to our community to make a difference; to not be just a place to purchase or service vehicle, but to be a positive part of your life. Thanks to the customer-focused dedication of our wonderful staff in every department, James Toyota Scion (jamestoyotascion.com) has won the prestigious Toyota President’s Award 11 times for sales, service, and customer satisfaction.
About Women Certified
WomenCertified (womencertified.com)—the Seal women trust for better service—is a proven training and certification program rich with resources to help professionals across multiple industries increase customer loyalty among both men and women through more effective communication, appreciation and an enriched customer experience.