NewswireToday - /newswire/ -
Houston, TX, United States, 2010/01/07 - Digisonics experiences exceptional Prima Support contract renewal rates for the DigiView and OB-View Image Management and Reporting Systems, indicating a high level of customer satisfaction.
Digisonics is pleased to announce a 98% support contract renewal rate during the month of December. The overall renewal rate for 2009 was an exceptional 93%.
Digisonics customers who renew their annual Prima Support contracts are provided with software upgrades and release notes, customer support in both clinical and IT areas, consultation and troubleshooting on system level issues, as well as assistance with site configuration changes.
The high renewal rates provide evidence of Digisonics’ satisfied cardiovascular and OB/GYN customer base. “Our customers talk to us and we listen,” said Diana McSherry, President of Digisonics. “That has made our users the driving force behind Digisonics technology for over 30 years. It is especially satisfying to see 98% of our sites renew support contracts when we know that 2009 was a difficult year financially for much of the industry. But the best way to leverage an investment in technology is to keep it current, which our customers are clearly electing to do."
Both DigiView and OB-View Image Management & Reporting Systems remain top software solutions in the medical software industry because of their reliability, cutting-edge technology and excellent associated customer service.
About Digisonics, Inc.
Digisonics has set the standard for image management and reporting software systems for more than 35 years – with the first review station, the first fully functional web-based system and the most configurable multi-modality reporting.
Digisonics image management and reporting systems combine high-performance image analysis, professional reporting, an integrated clinical database, a powerful PACS image archive and exceptional solutions for remote connectivity into one system. Digisonics solutions maximize efficiency by integrating and automating the entire complex workflow resulting in maximum productivity.
For further information, please contact:
James Devlin, Vice President of Sales & Marketing
3701 Kirby Drive - Houston, TX 77098