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Salt Lake City, UT, United States, 2009/08/04 - GuestSpan LLC, a technology solution provider to the hospitality industry announces iRoom ® a state-of-the-art in-room concierge solution for use by hoteliers providing improved guest experience and loyalty and new sources of revenue.
GuestSpan LLC, a start-up technology solution provider to the hospitality industry, today announced that iRoom ® a state-of-the-art in-room concierge solution will become available in the 3rd Quarter 2009. iRoom ® is a ground-breaking new digital-centric approach for use by hoteliers in search of new approaches and tools to improve the guest experience and loyalty and tap new sources of revenue.
iRoom ® places the hotel, its staff, and business community virtually into each guest's room through an array of digital delivery platforms. Guests use iRoom ® to identify and select local dining, entertainment and shopping choices and obtain information on weather, traffic and hotel services. The solution furnishes guests self-service capabilities to easily order room service, place wake up calls, and quickly get in touch with housekeeping and maintenance. “Our innovative solution will be able to provide the hospitality industry companies an effective new means to increase the value of each guest visit while providing them with an enhanced experience” stated Chad Sly, founder and CEO of GuestSpan.
KnowledgeBlue LLC (Salt Lake City, UT.) a premiere global provider of open source software development and professional services is the GuestSpan strategic partner responsible for the design, development and technical support for iRoom ®. Robert Kunz, president and CEO of KnowledgeBlue stated – “iRoom ® represents the most up-to-date and future wave of new interactive hospitality technologies. iRoom serves the real needs of the guest and the hotel in an efficient and profitable manner”.
iRoom ® is currently being piloted at the Courtyard by Marriott owned and operated by Zion’s Hospitality Management in Provo, UT with actual hotel guests that are providing priceless real-time feedback on their experiences. GuestSpan In conjunction with the Pilot is conducting executive briefing sessions on Hospitality Industry Trends & Challenges and the iRoom ® solutions for hoteliers and investors at the Courtyard August 3rd-11th. Please call or email (see contact information below) if you are interesting in attending a session.
GuestSpan, LLC (guestspan.com) is privately held and headquartered in Salt Lake City, Utah. The company’s solutions enable hospitality organizations to transform the way that they compete and create value form their business activities.
About Zion’s Hospitality Management
Zions Hospitality (ZHMS) was organized in 2002 for the specific purpose to manage the assets and operations of hotel properties. The principals originally began developing and managing hotels together in 1992. This arrangement continued for the next 10 years under various organizations until ZHMS was formed. ZHMS currently manages four hotels under management agreements for four ownership groups.
KnowledgeBlue LLC headquartered in Salt Lake City, Utah is a premiere provider, of open source services for emerging, small and medium-sized companies and government agencies. KnowledgeBlue, under their openBLUE™ offering, enables companies to manage all key business processes throughout the enterprise, including accounting/Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), E-commerce, Call Center, Business Intelligence and Document Management. KnowledgeBlue delivers their openBLUE offering through a Software-as-a-Service (SaaS) model, with no hardware or software to procure, and therefore, no up-front capital expenditure. KnowledgeBlue also provides a suite of turn-key business process outsourcing (BPO) services embracing call center, fulfillment, and financial administration allowing organizations the freedom to focus on what they do best, growing their business.