This new site is the result of a period of analysis, design, programming and collaboration to offer a fresh interface, significantly improved navigation and a better user experience.
"Our goal with this launch is to allow our visitors to better understand what Artificial Solutions does and what we offer; Artificial Solutions provides methodology, technology and services that allow companies to offer better customer service at lower cost and we believe that the new site will help us provide users with a better vision of our Customer Service Optimization (CSO) concept", explains Johan Åhlund, CEO and co-founder of the company. "Our vision is that people all over the world shall receive a better customer service experience and we are trying to apply that to our company as well with this launch; we want to serve you better!"
The new website is another step for Artificial Solutions as it continues to build its presence and awareness around the world. Artificial Solutions has also recently announced a partnership with Tetco-Voxpilot, a software vendor of video-voice-data solutions.
In the coming months, Artificial Solutions will be introducing new site features including a corporate Virtual Chat Agent, a blog, multimedia content, and content only available for registered members such as product sheets, white papers, demos and so on.
"The launch of our website is part of our new company architecture showcasing ourselves and our solutions. We want to give our audience a better user experience as well as a clear understanding of how we can help creating business value for their companies", says Stig von Linstow, VP of Sales at Artificial Solutions.
About Artificial Solutions
Artificial Solutions (artificial-solutions.com) helps clients to provide better customer service at lower cost. We do this by implementing our Customer Service Optimization solution (CSO), consisting of a mix of technology, content, expertise and methodology. CSO makes it possible for our clients to offer the best combination of digital (automatic) and analogue (manual) service in the best service channel for each customer situation.
The company has been multinational from its start in 2001 and has now 120 employees representing 30 nationalities in offices in Amsterdam, Barcelona, Copenhagen, Hamburg, Ljubljana, London, Madrid, Milan, Paris, and Stockholm.
In 2007 Artificial Solutions was named by Market500.eu as one of the fastest growing and most promising companies in Europe.
Artificial Solutions has implemented Customer Service Optimization projects for the public and private sectors in more than 20 countries. Among the main clients are: IKEA, DURS, Tele2, Telenor, Scandinavian Airlines, 1881, the Swedish Social Security Agency, Epson, Banca Sella, MÁSmovil and BuyVIP.