NewswireTODAY - /newswire/ -
State College, PA, United States, 2008/01/31 - Communication / sales simulation is the first and the only commercially available simulation that allows trainee to get experience by practicing communications with the robotic avatars in a virtual environment closely resembling real life.
Computer-based training simulations are a proven effective tool in corporate training. “Flexibility of Second Life, along with questions from our clients, gave us an idea to create robotic avatars that make simulators available to trainees at any time and do not require instructor’s presence,” said Alex Heiphetz, Ph.D., CEO of AHG, Inc. announcing release of first ever training simulations using smart robotic avatars, ”Instructor is necessary at the first – lecture or introduction – stage. Then trainees get around-the-clock access to the simulation so they can polish their skills.”
New simulations allow rapid changes not only of scenery and avatars, but also of dialogs wording. Unlike traditional flash simulations, dialogs can be changed by an instructor via web interface without involving software developers.
The simulation links to the database located on your network. All sensitive data, such as dialog contents, trainee information and results of exercises are stored in that database behind corporate firewall. The data is accessible to administrator via password-protected web interface. No sensitive information is ever stored on Second Life servers.
Today AHG made available two simulations: Work Under Pressure / Multitasking and Communication / Sales. “The robotic avatar technology, allows us to quickly create new simulations on as-needed basis for clients in dissimilar industries,” concluded Dr. Heiphetz. “Now that we have the technology, customization is relatively easy. For example, in one of our simulations, robots play roles of a receptionist and a client that are visited by a salesperson – role played by a trainee. In another, robot avatar plays a role of a person who tries to distract trainee from performing assigned task”.
AHG, Inc. (ahg. com) and it’s training division – Delta L Training - specialize in developing tools and simulations for training and education. Further information on can be obtained by calling 814-234-0900 or visiting the website.