Berwick Travel today announced their 2007 Pinnacle Award winning all-inclusive resorts. The awards are based on feedback from returning clients, agency site inspections of the resorts, and the luxury features and amenities that each offers to its guests.
Based on client surveys over a 12 month period, five all-inclusive resorts in the Caribbean and Mexico were chosen to receive the prestigious Pinnacle Award. Two of the winning resorts are in the Riviera Maya, Mexico; two resorts are in Punta Cana, Dominican Republic; and one resort is in Negril, Jamaica. All five resorts have earned top ratings from tour operators in the industry, and all are considered five star or above.
In the Riviera Maya, Mexico (just south of Cancun), the two winning resorts are Secrets Capri Riviera Cancun and Excellence Riviera Cancun. Secrets Capri Riviera Cancun, the recipient of the AAA Four Diamond Award and named TripAdvisor's Best Luxury Resort, is adults-only, featuring 24 hour room service, in-room minibars, and a quiet, laid-back atmosphere reflecting its Italian-style architecture and small intimate size. Excellence Riviera Cancun is also adults-only, and an all-suite property featuring 24 hour room service, in-room minibars, gourmet a la carte dining with no reservations needed, and a winding lagoon-style pool. It also offers the exclusive Excellence Club section for upgraded amenities and services.
In Punta Cana, Dominican Republic, the two winners are Dreams Punta Cana (formerly Sunscape The Beach)and Excellence Punta Cana. Dreams Punta Cana is a family-friendly upscale all-inclusive resort with 24 hour room service, in-room minibars, and a top-rated lagoon-style pool, plus gourmet a la carte dining with no reservations needed. The resort is in the midst of an $8 million upgrade which will enhance the already-luxurious resort and push it into the 5+ star category of Dreams Resorts. Excellence Punta Cana sits on a massive stretch of white sand beach in the very secluded Uvero Alto area of Punta Cana, and like its sister resort in Mexico, is adults-only, all-suite, 24 hour room service, mini-bars, plus the Excellence Club.
In Jamaica, the lone winner and top-rated resort for the destination is Couples Swept Away, an adults-only upscale resort located on Jamaica's famous Seven Mile Beach. Newly expanded in 2006, the new Verandah section features in-room minibars and televisions, a departure from the original section with its quiet & secluded atmosphere, plus the new Great House with swim-up bar and two new restaurants.
“We are proud to be able to present these awards to our top resorts for 2007,” said Steve Umstead, Director of Marketing for Berwick Travel. “We have always received excellent reviews from clients returning from these properties, and we are confident in sending future guests to any of them. Each one offers a different experience, but all can be counted on to provide a top-of-the-line, luxurious, and enjoyable stay to the most discerning all-inclusive traveler.”
"We are very honored to be again awarded the Pinnacle Award by Berwick Travel,” said Matthew J. Mullen, Senior Director of Sales for AMResorts (parent company of Secrets, Dreams, and Sunscape Resorts.) “We strive to provide an 'Unlimited-Luxury' experience for all our guests, ensure high guest satisfaction and create a 'guest-for-life.' Our 'Welcome Home' philosophy at Secrets Resorts & Spas and Dreams Resorts & Spas strives to provide every indulgence imaginable and we are pleased that Berwick Travel has again singled out our resorts as exceptional."
“We are truly honored to be awarded with Berwick Travel’s prestigious 2007 Pinnacle Award for our Excellence Riviera Cancun and Punta Cana properties,” said Ignacio Fernandez, Vice President of Sales and Marketing for the Excellence Group. “Our long standing relationship with Berwick Travel has proven that they are as dedicated as we are in providing costumers with an outstanding level of service. We feel privileged to have been recognized by such a well-respected travel agency in the industry that mirrors the values we strongly believe in, and look forward to continuing that relationship.”
Berwick Travel's 2007 Pinnacle Award Winners
• Secrets Capri Riviera Cancun, Mexico
• Excellence Riviera Cancun, Mexico
• Dreams Punta Cana, Dominican Republic
• Excellence Punta Cana, Dominican Republic
• Couples Swept Away, Jamaica.
About Berwick Travel
Berwick Travel is a family owned and operated travel agency founded in July 2001, with the belief in giving Internet pricing and convenience with the service & knowledge one expects from a local travel agency.
Berwick Travel, unlike most agencies, focuses specifically on a small group of hand-picked all-inclusive resorts, so that each Travel Counsultant can be experienced and knowledgeable in the resorts. Each Travel Consultant has undergone in-house training on products and services, as well as industry training from suppliers. In addition, Travel Consultants regularly visit many of the properties for inspections and tours, along with meetings with on-site resort management staff.
Berwick Travel has achieved several industry awards:
• Travel Impressions' Best of the Best award for six straight years, including the prestigious Globe Award for the past five consecutive years.
• Apple Vacations' Golden Apple status for top-producing agencies, including Premier Level for the past three years.
• Couples Resorts' Platinum Level status for top-producing agencies.
• SuperClubs' Diamond Level status for top-producing agencies.
Berwick Travel has also qualified as AMResorts Master Agents, Disney College of Knowledge and Earmarked Agency, Universal Parks & Resorts Specialists, and is an official Affiliated Agency of Cruise Lines International Association (CLIA).