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For the first time, broker dealer home office personnel will reveal their satisfaction with service provider partners’ services and how each compares to their competition.
Fred Barstein, founder and CEO of 401kExchange says, “Understanding what factors broker dealers use in their selection process is invaluable to retirement providers, and knowing how well their company rates compare to key competitors can make a significant difference in opportunities with these distribution partners.”
• Broker dealers will rate providers in areas such as:
• Home office support
• Wholesalers
• Investments
• Reporting
• Pricing
• Relationship managers and advisor support
• Fiduciary services
• Technology
• Reputation and commitment
In addition, the major broker dealers listed below will be profiled, including:
• A list of premier provider partners,
• Number of advisors – total and retirement specialists,
• Assets and plans under management with key sales metrics,
• Background on key home office personnel, and
• Details of home office support services.
AIG, AG Edwards, American Portfolios, Ameriprise, AXA, Bear Stearns, BOA, Caderet Grant, Cambridge, Comerica, Commonwealth, Edward Jones, FNIC, ING, John Hancock, Lincoln, LPL, M Securities, Mass Mutual, Merrill Lynch, MetLife Securities, MML (MassMutual), Morgan Keegan, Morgan Stanley, NFP, Northwestern Mutual, NRP (Oberlin), NY Life, Princorp (Principal), Raymond James, RBC, Dain, Ryan Beck, Securities of America, Smith Barney, Stiffel Nichols, SunAmerica (AIG), Sutro, UBS, Wachovia Securities, Waddell Reed, Wells Fargo
According to Warren Cormier, President of Boston Research Group, “This Study will help providers fine tune their broker dealer services and give them a competitive benchmark to gauge their progress.”
The results of this Study will be presented by Fred Barstein and Warren Cormier at the upcoming 401kExchange DCP Institute, a two-day, “by-invitation-only” conference attended by over 200 advisors, broker dealers, and provider representatives from across the country.
About 401kExchange
Founded by Fred Barstein in 1996, 401kExchange helps employer plan sponsors, retirement advisors, and 401(k) service providers make intelligent decisions about retirement plans with industry-leading market intelligence and analysis. 401kExchange provides the information and analytical tools needed to ensure sound, yet cost-effective retirement plans.
About the Boston Research Group (BRG)
Founded by Warren Cormier, BRG is a leading market research company focused on retirement, banking, and health care, with projects focused on strategic marketing issues, market segmentation, product development, customer satisfaction, distribution issues, competitive assessments, and marketing communications. Their work in the Defined Contribution industry has covered virtually all aspects of the market, covering the issues of plan providers, intermediaries, plan administrators, and plan participants. BRG is the author of the DCP (Defined Contribution Plans) Sponsor, Advisor, and Participant satisfaction and market dynamics studies, which have become the standard for service quality measurement in the 401(k) arena.
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dherndon[.]401kExchange.com 
