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The site uniquely combines advanced OEM‑level service capabilities with a purpose‑built training environment in one location, reinforcing Metso’s proximity to customers operating in this critical mining region.
As the only company in the area offering this integrated service and training environment, Metso enables customers to improve performance through faster response times and structured, practical training. Together, these capabilities allow Metso to support customers not only when repair needs occur, but also proactively by strengthening skills, safety, and labor capabilities.
The Mesa site represents EUR 17 million investment and encompasses over 20,000 square feet (approximately 1,900 square meters) of dedicated service and training space.
Comprehensive lifecycle support and local expertise
The expanded service center, which has increased its square footage by 60%, delivers comprehensive lifecycle support for Metso equipment. The Sales office, Service center and training facility employes more than 100 employees serving daily vide customer base with new project and aftermarket services.
Services range from inspection and diagnostics to complete component rebuilds and assemblies. Heavy-duty infrastructure and experienced technicians allow the facility to safely service large mining components while supporting reliable equipment performance across customer operations.
“Here in the Southwest U.S., a true hub for copper and gold, reliable operations and local service capabilities are more critical than ever. By strengthening service capabilities close to customer operations, Metso enables faster response, easier access to OEM expertise, and deeper understanding of customers’ day‑to‑day challenges,” says Martin Karlsson, Vice President Sales and Service USA, Metso.
Building skills alongside service
Mesa becomes the company’s first fully equipped global Training Center operating alongside a high‑capability service center. The purpose‑built facility combines classroom learning, digital tools and simulators, and hands‑on training with real equipment and components. By integrating training with advanced service capabilities in one location, Metso helps customers improve safety, reliability, and operational performance strengthening skills alongside service support.
Nichole Pritchard, Director, Commercial & Sales Enablement in Metso Academy says: “The Mesa Training Center gives our customers access to hands‑on, competency‑based learning in a real service environment. By combining classroom instruction, digital tools, and practical training with equipment and components, we help teams operate and maintain assets more safely, efficiently, and reliably.”
Several investments in the region
The new Mesa Service and Training Center continues Metso’s long-term service and technology investments in the North and South America, reinforcing its commitment supporting customers close to their operations in this strategically important region. Recent investments include the opening of a technology hub in Pittsburgh, Pennsylvania supporting bulk material handling customers, and a Dewatering Development Hub in Irapuato, Mexico, enhancing capabilities for critical spare parts. In addition, a new service center in Prince George, British Columbia, Canada will be inaugurated shortly, further expanding support for customers amid rising copper and gold demand.
Metso (metso.com) is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.
Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.
Contact: Martin Karlsson, Vice President, Sales and Service USA, Metso
T: 480-578-3319 - E: martin.karlssonmetso.com.
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