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NCR Voyix, a leading global provider of digital commerce solutions, shared details and results of its successful partnership with Salad and Go, a rapidly growing drive-thru salad chain, to streamline operations and enhance customer experience across its expanding footprint.
Founded in 2013, Salad and Go has redefined fast food by offering fresh, affordable meals through a unique model that combines central prep kitchens with drive-thru and walk-up service. With more than 150 locations across four states and rapid growth plans, the company faced mounting operational challenges that threatened to slow its momentum.
To address these issues, Salad and Go turned to NCR Voyix for comprehensive managed services and menu management support. The collaboration began with a seamless two-month migration process and quickly delivered measurable improvements in service reliability and operational efficiency.
“We opened a lot of locations in the last two years at one point, we were opening one a week,” said Tricia Wakeford, vice president of technology at Salad and Go. “Now, we want to make sure they’re optimized and at peak performance before we begin opening stores that quickly again.”
NCR Voyix provided a single point of contact for Salad and Go’s technology needs, helping reduce the burden on internal teams and allowing them to focus on strategic growth. The results were immediate: technical disruptions decreased, team member productivity improved, and satisfaction with NCR Voyix’s services soared.
Salad and Go set an ambitious goal of achieving a satisfaction score of 4.5 out of 5 for its technology partners. With NCR Voyix’s support, the company exceeded expectations, awarding NCR Voyix a score of 4.8 based on internal stakeholder feedback.
“NCR Voyix has been instrumental in helping us scale without compromising the quality and speed our guests expect,” Wakeford said.
As Salad and Go continues to expand, NCR Voyix remains a trusted partner, delivering the tools and expertise needed to support innovation and operational excellence.
About NCR Voyix
NCR Voyix Corporation (ncrvoyix.com) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.
About Salad and Go
Salad and Go (saladandgo.com) was founded on the belief that everyone deserves delicious and healthy food. Our unique model leverages Central Kitchens to bring recipes from our very own Michelin-star trained chef, including made-to-order salads, wraps and breakfast burritos, directly to you all at an unheard-of affordable price point. Salad and Go operates more than 145 locations across Arizona, Texas, Oklahoma and Nevada and is expanding rapidly, with delivery and catering options available. As part of our mission, Salad and Go puts emphasis on community outreach and philanthropic initiatives. Our company culture that prioritizes innovation was recognized as No. 5 on Fast Company's 2025 Most Innovative Companies in Restaurants, Dining and Food Service, a distinction honoring organizations that are taking the lead in creating new experiences and technology in the restaurant industry. Our one-of-a-kind model is fundamentally changing food systems and igniting a positive, life-changing movement toward better food for all. To learn more about Salad and Go, visit saladandgo.com/.
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