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Grandstream, connecting the world with award-winning unified communications and networking solutions since 2002, today released a software-based PBX. SoftwareUCM provides a scalable business communication and collaboration platform for 50-5000 users with powerful features and integrations that enable teams to be more productive than ever before. This software PBX unifies all business communications onto one centralized platform that provides voice and video calling, meetings, chat, data, analytics, mobility, facility access, intercoms, video surveillance, and more. By providing advanced communication and collaboration features, enterprise-grade security, deep customization options, and scalable plans, SoftwareUCM is the ideal PBX solution for enterprises, small-to-medium sized businesses, retail, hospitality, and residential deployments.
SoftwareUCM provides businesses and resellers with complete control of their UC solution, as it is hosted on their local physical machines, virtual machines, or cloud platforms. It is compatible with all SIP endpoints and the Wave app for mobile, desktop, and web. SoftwareUCM provides end-to-end data encryption, storage, and backup mechanisms, while being equipped with advanced anti-malware protection to ensure the security of all data. Thanks to multi-tenant support, resellers can install and maintain multiple customers through a single installation, allocating resources flexibly to various independent software instances. When multiple customers are being managed, SoftwareUCM ensures data isolation and security between software instances. This software PBX can be easily integrated with third-party CRM platforms, Property Management Systems (PMS), ERP systems, customer service platforms, and similar systems to create seamless business continuity. The available API and SDK also allows for custom functionality and integrations.
Key features of SoftwareUCM include:
• Comprehensive unified communication and collaboration features;
• Supports up to 50 - 5000 users and 24 - 1000 concurrent calls;
• Built-in audio, video, chat, and web meeting platform;
• Compatible with all SIP endpoints and the Wave app;
• Wave app allows communication from anywhere on any device; available for mobile, desktop, and web;
• Provides chat, screen and file sharing, whiteboard, recording, meeting assistant, and more;
• Pair with UCM RemoteConnect NAT firewall traversal service to ensure secure remote connections;
• GDMS provides seamless cloud setup, management, monitoring, and provisioning;
• API and SDK available for third-party integrations, including CRM and PMS platforms;
• Integrate with CRM, PMS, Microsoft Teams, Office 365, Google Drive and more;
• Zero configuration provisioning of Grandstream SIP endpoints.
Plans and Pricing
SoftwareUCM plans can be customized to support from 50 to 5000 users and 24 to 1000 concurrent calls. To sign up for a free 1-month trial.
Availability
SoftwareUCM is available now for purchase through Grandstream’s worldwide network of channel partners. To purchase a SoftwareUCM plan, contact a Grandstream reseller, installer, or certified distribution partner.
About Grandstream
Grandstream (grandstream.com) has been connecting the world since 2002 with unified communications and networking solutions that make communicating more impactful than ever before. Our award-winning solutions provide everything needed to build a seamless, easy-to-manage communication platform, offering a one-stop-shop for all networking, unified communications, collaboration and physical security solutions. Headquartered in Boston, MA, USA, Grandstream solutions are used in over 150 countries and trusted by global enterprises and small business alike for their quality, reliability, and innovation.
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