NEWSWIRETODAY Press Release& Newswire Distribution | HOME
MOST TRUSTED NEWSWIRE PRESS RELEASE DISTRIBUTION
PRTODAY / NewswireToday press release distribution service network
More news: Software
Agency / Source: EmergiTech, Inc. | CentralSquare

Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

CentralSquare Unveils CAD and 911 Call Handling in the Cloud At ENGAGE 2024 - 1,800 public service professionals gathered to discuss how technology provides operational continuity and interoperability - CentralSquare.com
CentralSquare Unveils CAD and 911 Call Handling in the Cloud At ENGAGE 2024

 

NewswireTODAY - /newswire/ - Dallas, TX, United States, 2024/05/07 - 1,800 public service professionals gathered to discuss how technology provides operational continuity and interoperability - CentralSquare.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

CentralSquare Technologies, an industry leader in public sector technology, hosts its annual user-community conference, ENGAGE, from May 5-8 in Dallas, Texas, bringing together government and public safety leaders across North America. This year’s event unveils the latest innovations, including the launch of CentralSquare Enterprise, ONESolution™, and Pro Computer Aided Dispatch (CAD) in the cloud and CentralSquare® Vertex™ NG911 Call Handling solution, highlighting the availability of critical systems in the cloud.

CentralSquare Vertex NG911 Call Handling empowers dispatchers with tools to manage NG911 communication centers effectively, prioritize resources amidst workforce shortages and expand capabilities beyond voice calls for faster response coordination when seconds matter. Advanced features include:

• Text Translate: Automatically translates incoming texts in over 135 languages in less than three seconds, saving call takers significant time waiting for third-party translation services.
• Top of Form.
• Audio Transcription: Displays real-time and post-call transcripts for callers and dispatchers to ensure accurate documentation, keyword searching, and faster analysis of recorded calls through an automatic speech-to-text feature.
• Automatic Call Distribution and Abandoned Call Processing: Optimizes call taking with advanced call queues and saves significant time through automatic response to abandoned calls by allowing call takers to focus on urgent responses.

Additional announcements at ENGAGE include a first look at the integration of RapidSOS alerts into CentralSquare’s CAD at Ventura County Fire Department, CA. The partnership with RapidSOS helps agencies significantly decrease emergency response time and provides pertinent information to first responders in a timely manner, enabling faster and more informed response for better intervention and outcomes to save lives.

“Our dispatchers spent an average of one minute and 17 seconds processing and transcribing calls, but with RapidSOS alerts, it takes that down to seconds and automatically gets fed into our CentralSquare CAD,” said Jordan Roberts, Assistant Fire Communications Manager, Ventura County Fire. “It’s accurate, seamless, and very efficient.”

CentralSquare also announced the availability of cloud-based Utility Billing and CentralSquare Home.

Utility Billing allows local governments to streamline the management of utility services across gas, electric, water, waste, and recycling in a centralized location. CentralSquare Home is a unified portal for all CentralSquare solutions, incorporating common products, frameworks, and data elements to allow access to the best of CentralSquare products in one place.

With the increased frequency and unpredictability of large-scale disasters and extreme weather events, the need for public safety systems to remain operational is vital. Transitioning to a cloud-based infrastructure not only ensures continuous online accessibility during a crisis but also offers reliability through backup systems.

“We believe that no community should be without the ability to respond to emergencies. Every year at ENGAGE, we create a forum for impactful discussions about our customers’ needs, including how to drive value from existing solutions and game-changing innovations, demonstrating how industry leaders can unite to address the needs of our communities,” said Ron Anderson at CentralSquare Technologies. “This year marks the dawn of a new era in public safety. We’re excited to introduce a transformative environment where customers no longer need to compromise on the features they want at the expense of their security and cost savings. Instead, through the cloud, customers can have it all, while powering the safest and most well-run communities in North America.”

ENGAGE hosts over 300 sessions with insights from customers, partners, industry experts, and product specialists. This year, the event also includes a private screening of the documentary “PTSD911”, featuring the producer and first responders from the film.

Mark your calendar for CentralSquare’s ENGAGE in April 2025 in Orlando, Florida.

About CentralSquare Technologies

CentralSquare Technologies (centralsquare.com) is the largest independent public sector software provider that powers all aspects of managing local government to build smarter and safer communities. Public sectors across North America use CentralSquare to enable efficiencies and a seamless end-to-end integrated experience by using innovative, cloud-based solutions and automation. CentralSquare’s scalable technology helps state and local agencies thrive operationally, even during states of emergency in public safety when every second counts. Its intuitive enterprise software also includes user-friendly platforms to support public administration agencies with finance, asset, compliance, case management and much more to drive better public experiences.

As the market driver for advancing safety and justice with innovative technology, CentralSquare serves 3 out of 4 citizens across North America. The company is headquartered in Lake Mary, FL and has locations in North Carolina, South Dakota and British Columbia.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: EmergiTech, Inc. | CentralSquare

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick NewswireToday Visibility Checker

 

Distribution / Indexing: [+]  / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


CentralSquare Unveils CAD and 911 Call Handling in the Cloud At ENGAGE 2024

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name NewswireToday and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
ENGAGE 2024 | CentralSquare
Contact: Katie O’Brien - RH Strategic for CentralSquare 
centralsquarepr[.]rhstrategic.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any EmergiTech, Inc. | CentralSquare securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From EmergiTech, Inc. | CentralSquare / Company Profile


Read Software Most Recent Related Newswires:

Yardi Announces RentCafe and LCP Media Integration
Yardi Debuts New AI Technology At Apartmentalize
Panasonic Information Systems Selects Oracle Cloud Infrastructure to Drive Modernization of Internal Systems Across the Group
Oracle Payment Cloud Service Now Available in the UK
Siemens Collaborates with Samsung Foundry to Expand 3D-IC Enablement Tools, Optimize Other EDA Solutions for Foundry’s Newest Processes
Safran Expands Asterios, its Development Tool for Critical Embedded Software
Blue Yonder Named Snowflake Retail & Consumer Goods Data Cloud Product Partner of the Year Award Winner
Cornerstone Partners with Udacity, Expanding Access to Expertly Curated Learning Content
Siemens and KU Leuven Collaborate to Research Digital Twin for Smart and Sustainable Products
Manx Telecom Partners with Cornerstone to Grow Skills and Nurture Leaders
SAP Enters into Agreement to Acquire WalkMe, Driving Business Transformation by Enhancing the Customer Experience and Enriching SAP Business AI Offeri
Siemens Brings Formal Methods to High-level Verification with C++ Coverage Closure and Property Checking
Oracle Health RevElate Patient Accounting Drives Faster, More Accurate Reimbursements
REACH by RentCafe Wins Platinum, Gold in 2024 Hermes Creative Awards
Yardi Introduces Enhanced CRM Solution for Senior Living

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  BizJobs.com

Visit  RightITnow, Inc.





 
  ©2005-2024 NewswireToday — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com newswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are proudly NOT affiliated with USA TODAY (usatoday.com)