NEWSWIRETODAY Press Release& Newswire Distribution | HOME
MOST TRUSTED NEWSWIRE PRESS RELEASE DISTRIBUTION
PRTODAY / NewswireToday press release distribution service network
Agency / Source: Frost & Sullivan

Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

U Mobile Recognized with Frost & Sullivan’s 2023 Company of the Year Award for Pioneering Broader and Higher-quality Internet Connectivity - U Mobile addresses the ever-evolving connectivity needs of Malaysian customers and supports the government’s initiative to improve network coverage and reduce the digital divide - U.com.my
U Mobile Recognized with Frost & Sullivan’s 2023 Company of the Year Award for Pioneering Broader and Higher-quality Internet Connectivity

 

NewswireTODAY - /newswire/ - San Antonio, TX, United States, 2024/01/11 - U Mobile addresses the ever-evolving connectivity needs of Malaysian customers and supports the government’s initiative to improve network coverage and reduce the digital divide - U.com.my.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Telecom / Wireless / VoIP / IPTV Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Frost & Sullivan recently researched the Malaysian mobile services industry and, based on its findings, recognizes U Mobile with the 2023 Company of the Year Award. U Mobile is one of the leading Malaysian telecommunications service providers that offers state-of-the-art telecommunication services and solutions, best practices implementations, and excellent customer experience​.

U Mobile continually fulfills the growing Malaysian demand for mobile services with world-class, cost-effective solutions. The company introduced the most affordable 5G packages in Malaysia, revolutionizing the market by enabling its customers to stay connected anywhere and anytime. For example, the company launched U Home 5G, offering customers unlimited fiber-like speeds without bundled contract requirements. This plug-and-play service lets customers access 5G immediately upon registration with any existing compatible modem or new models purchased from a third party, which is a highly convenient solution for the average Malaysian user who seeks high quality at affordable prices.

The company also stands out for its robust and forward-thinking strategies, consistently investing in upgrading its digital infrastructure to meet evolving customer needs. In 2022, the company notably completed the upgrade of its customer relationship management and billing system. This strategic enhancement underscores U Mobile’s commitment to providing seamless and efficient services to its customers, further solidifying its leadership in the industry.

“U Mobile also consistently invests in upgrading its digital infrastructure. In the third quarter of 2022, the company completed upgrading its customer relationship management and billing system,” said Dewi Rengganis, senior industry analyst at Frost & Sullivan.

U Mobile’s ability to innovate and introduce value-added digital service offerings, build strategic industry alliances, and deliver hassle-free experiences enables it to establish long-lasting customer relationships. This ambitious growth strategy helped the company expand its loyal customer base last year to over 8.5 million subscribers in 2022.

Moreover, with the upgrade of its customer relationship management and billing system, U Mobile managed to enhance the capabilities of the MyUMobile app, making significant progress towards its digital channel capabilities. The company found that following the upgrade of its customer relationship management and billing system, more and more customers opted for digital services and self-service via the MyUMobile app, making the app its biggest postpaid payment platform today, while also enabling more customization to be implemented for customers. This entire process has resulted in better cost to serve for the company and also improved the customer experience, reflecting its dedication to innovation and customer satisfaction. As a result, U Mobile is well-positioned to monetize opportunities in 5G services while delivering customers the best mobile connectivity experience.

“U Mobile’s digital transformation effort empowers customers with MyUMobile, a customer-centric app that streamlines the process for managing their mobile services account. With more customers opting for digital service, MyUMobile app has become a powerful self-service tool for customer to purchase, pay, and explore other value-added services directly within the app, giving customer greater control,” noted Rengganis.

Each year, Frost & Sullivan presents a Company of the Year award to the organization that demonstrates excellence in terms of growth strategy and implementation in its field. The award recognizes a high degree of innovation with products and technologies, and the resulting leadership in terms of customer value and market penetration.

Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

About U Mobile

U Mobile’s vision (u.com.my) is to be Malaysia’s most favourite digital services provider through innovations that constantly make things possible. To realise this, we are committed to providing unbeatable quality connectivity experiences that are best-in-class and 5G speeds that are ultra-fast at no extra cost. We believe our accessible quality connectivity narrows the digital divide by providing Malaysians access to the right skills and tools to unleash their unbeatable potential.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Telecom / Wireless / VoIP / IPTV Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Frost & Sullivan

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick NewswireToday Visibility Checker

 

Distribution / Indexing: [+]  / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Telecom / Wireless / VoIP / IPTV articles,
CATCH Visitors via Your Competitors Announcements!


U Mobile Recognized with Frost & Sullivan’s 2023 Company of the Year Award for Pioneering Broader and Higher-quality Internet Connectivity

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name NewswireToday and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
U Mobile Malaysia | Frost & Sullivan
Contact: Tammy Chan - Frost.com 
877-463-7678 tammy.chan[.]frost.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Frost & Sullivan securities in any jurisdiction including any other companies listed or named in this release.

Telecom / Wireless / VoIP / IPTV via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Frost & Sullivan / Company Profile


Read Telecom / Wireless / VoIP / IPTV Most Recent Related Newswires:

Qualcomm Announces Breakthrough Wi-Fi Technology and Introduces New AI-Ready IoT and Industrial Platforms At Embedded World 2024
Motorola Solutions Presents Innovations to Strengthen Defence and Disaster Management at FIDAE
Motorola Solutions Presents Enterprise Security Innovation and Integration at ISC West
Enreach for Service Providers Certifies Grandstream’s ATAs and VoIP Gateways
Grandstream Releases New Compact Wi-Fi Access Point
Motorola Solutions Named to Fast Company’s List of the World’s Most Innovative Companies for 2024
Ribbon and Cisco Demonstrate 1.2 Tbps Interoperability at OFC 2024
Grandstream Announces New Color-Screen Hotel IP Phones
Victoria’s Country Fire Authority to Modernise Front-line Communications with Motorola Solutions Smart Radios
California Strengthens Emergency Preparedness with Motorola Solutions’ Rave Prepare for Enhanced Alerting
Kontron Launches 5G Mobile Private Network for German Production Facility
Telit Cinterion Partners with Thales to Enhance its IoT eSIM Provisioning Services
Qualcomm Unveils the World’s Most Advanced 5G Modem-RF System, Harnessing Integrated AI to Enable the Next Generation of 5G
Thales and Google Scale eSIM Across Android Ecosystem
NEC Selected by NTT DOCOMO as A Virtualized Radio Access Network (vRAN) Vendor

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  NexGen Unlimited, LLC





 
  ©2005-2024 NewswireToday — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com newswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are proudly NOT affiliated with USA TODAY (usatoday.com)