NEWSWIRETODAY Press Release& Newswire Distribution | HOME
MOST TRUSTED NEWSWIRE PRESS RELEASE DISTRIBUTION
PRTODAY / NewswireToday press release distribution service network
Written by / Agency / Source: Frost & Sullivan
Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Frost & Sullivan Recognizes Startek® with Americas New Product Innovation Award - Frost & Sullivan announced that it has honored Startek® with the 2021 Americas New Product Innovation Award for customer experience outsourcing services [NYSE: SRT] - Startek.com
Frost & Sullivan Recognizes Startek® with Americas New Product Innovation Award

 

NewswireToday - /newswire/ - San Antonio, TX, United States, 2022/01/28 - Frost & Sullivan announced that it has honored Startek® with the 2021 Americas New Product Innovation Award for customer experience outsourcing services [NYSE: SRT] - Startek.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services / Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

• Recognized for Creating a Seamless and Effortless Customer Experience (CX) Cloud Solution Built on Advanced AI Capabilities;
• Advanced CX Solutions Bring Flexibility and Scalability to Improve Customer Retention, Increase Revenue and Drive Cost Efficiencies.

Frost & Sullivan, a leading management consultancy supporting clients on their journey to visionary innovation and transformational growth, announced that it has honored Startek®, a global provider of customer experience (CX) management solutions, with the 2021 Americas New Product Innovation Award for customer experience outsourcing services.

“Companies must move forward with centralized data and automated tasks and interactions through self-service tools,” said Sebastian Menutti, industry principal, Frost & Sullivan. “But, human agents must still be available when intuition, emotional intelligence, and empathy are required to deliver positive customer outcomes. This award recognizes the Startek approach that seamlessly combines live agent interactions with digital solutions to deliver added benefit for their customers.”

Startek enables its partners to integrate digital technologies and live interactions to deliver best-in-class CX. At the same time, Startek Cloud uses cloud capabilities to enable agents to work securely and effectively work from anywhere, delivering enhanced business continuity.

“Startek Cloud enables teams to work efficiently and securely across geographies and devices, facilitating seamless integration between home-based agents and those working from traditional brick-and-mortar environments. Built-in security structures guarantee last-mile data privacy and compliance, ensuring that every business interaction takes place in a safe environment,” said Riana Barnard, Best Practices research analyst, Frost & Sullivan. “CX solutions from Startek demonstrate the company’s commitment to excellence and innovation.”

By leveraging the science of human communication and combining this with innovative digital platforms, Startek optimizes voice-of-customer (VoC) analysis and improves interactions across all channels.

“We are proud to be recognized by Frost & Sullivan with the Americas 2021 New Product Innovation Award for our investments in cloud-based and digital solutions,” said Vivek Sharma, global chief revenue officer, Startek. “As a leading CX solutions provider, we are committed to leveraging the power of artificial intelligence and automation across channels to drive business growth and deliver exceptional value to our clients and their customers. This award demonstrates the impact we are having for our clients.”

Frost & Sullivan Best Practices awards (frost.com) recognize companies for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development based on in-depth interviews, analyses, and extensive secondary research. Each year, Frost & Sullivan presents this award to the company that develops an innovative element in a product by leveraging leading-edge technologies. The award recognizes the value-added features and benefits of the product and the increased return on investment (ROI) it gives customers.

About Startek

Startek (startek.com) is a global provider of tech-enabled customer experience (CX) management solutions, digital transformation, and technology services to leading brands. Startek is committed to impacting clients’ business outcomes by enhancing customer experience and digital & AI enablement across all touchpoints and channels. Startek has more than 40,000 CX experts spread across 46 delivery campuses in 13 countries. The company services over 200 clients across a range of industries, including banking and financial services, insurance, technology, telecom, healthcare, travel and hospitality, e-commerce, consumer goods, retail, and energy and utilities.

About Startek Cloud

Startek Cloud (startek.com), is a campus-on-cloud platform. It underpins the Startek future of work strategy, building on the cloud’s ability to enable flexible operating models. The technology and process frameworks help employees work from anywhere and on any device, while built-in security governance ensures secure operations at all times.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services / Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Frost & Sullivan

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick NewswireToday Visibility Checker

 

Distribution / Indexing: [+]  / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
IT Services / Network Management articles,
CATCH Visitors via Your Competitors Announcements!


Frost & Sullivan Recognizes Startek® with Americas New Product Innovation Award

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name NewswireToday and LINK as the source.
 
Publisher Contact: Lindsey Whitaker - Frost.com 
210-477-8457 lindsey.whitaker[.]frost.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Frost & Sullivan securities in any jurisdiction including any other companies listed or named in this release.

IT Services / Network Management via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Frost & Sullivan / Company Profile


Read IT Services / Network Management Most Recent Related Newswires:

Rohde & Schwarz Showcases OEM Network Analytics Solutions for Application and Subscriber Awareness At RSA Conference
ScienceLogic Earns 2022 TrustRadius Top Rated Awards in Eight Categories
Deloitte Works with SAS to Power IFRS 17 Accelerator Solutions
GlobalConnect Carrier Delivers High-speed 800G Transmission with Infinera’s ICE6 Technology
Rohde & Schwarz Launches VPP-native OEM DPI Engine R&S®vPACE to Drive Network Traffic Visibility for Cloud Computing Environments
PCCW Global Doubles Capacity on PEACE Cable System with Infinera’s ICE Technology
Hetzner Online Deploys Infinera’s ICE6 Solution, Doubling Network Capacity, Enabling New Higher-speed Data Center Interconnect Services
GBI Deploys Infinera’s ICE Optical Engines to Increase Network Capacity, Launch New Services, and Support the World Cup
SCSK and NEC Strengthen Collaboration to Accelerate Customers’ DX and Business Growth
Infinera Announces ICE-XR Pluggables Availability and a Suite of Open Optical Automation Solutions
Windstream Wholesale Partners with Infinera to Build Next-Generation Optical Infrastructure
Lantronix, Taoglas and Thales Collaborate to Deliver 5G IoT Solutions to Connect Data-Dependent Industries
Forescout Announces Vedere Labs to Deliver Data Powered Threat Intelligence
Contentsquare Recognized by Frost & Sullivan for its Market Leadership Position and Digital Experience Analytics Platform
Frost & Sullivan Recognizes Kyndryl for Solutions that Enable Fast, Seamless Migration and Management of Critical Legacy ERP Workloads

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  RightITnow, Inc.

Visit  JobsWare.com





 
  ©2022 NewswireToday — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com newswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are proudly NOT affiliated with USA TODAY (usatoday.com)