MOST TRUSTED NEWSWIRE PRESS RELEASE DISTRIBUTION
PRTODAY / NewswireToday press release distribution service network
Written by / Agency / Source: Voith GmbH
Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Voith Adds New Tool for Remote Video Support to its Digital Service Portfolio - Voith has added a new tool for remote video support to its service portfolio, offering customers access to expert support at any time and from any location - Voith.com
Voith Adds New Tool for Remote Video Support to its Digital Service Portfolio

 

NewswireToday - /newswire/ - Heidenheim, Baden-Württemberg, Germany, 2020/09/25 - Voith has added a new tool for remote video support to its service portfolio, offering customers access to expert support at any time and from any location - Voith.com. FSE: VO2A

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Manufacturing / Robotics Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

• Fast problem-solving, shorter downtimes and increased productivity thanks to video-assisted communication system;
• Access to Voith expertise at any time and from any location;
• Attractive pricing for service calls and reduced carbon footprint.

OnCall.Video enables fast problem-solving and cuts downtimes, resulting in improved machine availability and productivity. With this tool, Voith is playing an important role in making processes even more efficient and sustainable through the use of digital solutions.

Video-assisted communication tool for access to expertise at any time and from any location
Thanks to the audio-visual communication system OnCall.Video, customers worldwide can draw on Voith expertise via an internet-based video collaboration platform at any time and from any location. Using OnCall.Video, the Voith specialist can see in real time exactly what the customer or operator is seeing at the production facility. In addition to recommending action and documentation, important information can be quickly conveyed to staff on site to provide an optimum level of support.

The digital solution is device-independent, so any device can be used for communication purposes. To perform servicing work with the machine still running, the technician can also wear industrial-grade smart data glasses that allow optimum communication with the Voith expert thanks to integrated voice control and active noise cancellation. Moreover, the smart glasses allow operators to keep their hands free, are splash-proof and dust-tight, and are compatible with the necessary PPE.

Wide-ranging applications for improved machine availability and productivity
“With the help of OnCall.Video, we can quickly analyze mechanical or technological problems and then recommend specific courses of action,” says Patrick Dengel, Manager Remote Solutions at Voith. “In addition to problem analyses, inspections and general service support, the system can also be used to assist with factory acceptance tests and commissioning.”

“Following an emergency in the wet end of our PM1, the local Voith service team was able to carry out the necessary repairs quickly and professionally with expert support via OnCall.Video,” says Franz Gstettenhofer, Authorized Signatory and Member of the Management Board at Lenzing Papier GmbHin Austria.“This reduced the machine downtime and we were able to restart production shortly afterwards.”

Knowledge transfer across locations
Apart from providing a way to connect quickly with Voith experts, OnCall.Video (voith.com/OnCallVideo) can also improve knowledge transfer within a company. “This is an option both for our customers, who can then optimally connect their various sites with each other, and for Voith,” says Stefan Endras, Manager Service Solutions at Voith. “Using OnCall.Video, collaboration between specialists across all distances can be accomplished quickly and easily. We have already been able to use the solution successfully for service assignments without the expert in charge having to travel to the relevant site.”

Even when travel options are limited, OnCall.Video provides fast and reliable support to ensure on-time delivery and commissioning.

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, oil & gas, paper, raw materials and transport & automotive. Founded in 1867, the company today has more than 19,000 employees, sales of € 4.3 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

About Voith Paper

The Group Division Voith Paper is part of the Voith Group. As the full-line supplier to the paper industry, it provides the largest range of technologies, services, components and products on the market and offers paper manufacturers solutions from one single source. The company’s continuous stream of innovations takes papermaking to the next level and facilitates resource-conserving production. With its Servolution concept, Voith offers its customers tailored service solutions for all sections of the production process. Voith Papermaking 4.0 ensures that equipment is optimally connected, while the secure use of generated data enables paper manufacturers to improve plant availability and efficiency.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Manufacturing / Robotics Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Voith GmbH

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick NewswireToday Visibility Checker

 

Distribution / Indexing: [+]  / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Manufacturing / Robotics articles,
CATCH Visitors via Your Competitors Announcements!


Voith Adds New Tool for Remote Video Support to its Digital Service Portfolio

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name NewswireToday and LINK as the source.
 
Publisher Contact: Julia Schaefer - Voith.com 
+49 7321 37-6995 julia.schaefer[.]voith.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Voith GmbH securities in any jurisdiction including any other companies listed or named in this release.

Manufacturing / Robotics via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Voith GmbH / Company Profile


Read Manufacturing / Robotics Most Recent Related Newswires:

PeptAIde™ 4.0 A New Naturally Derived Active Ingredient from BASF that Protects Skin and Hair Against Silent Inflammation
Voith to Supply 246 DIWA.6 Automatic Transmissions for Regional Bus Transport in Schleswig-Holstein
Yokogawa Extends Energy Management to the Enterprise Segment
Household Appliance Manufacturer De'Longhi Uses Polyethersulfone by BASF in its New Coffee Machine
Yokogawa to Release ProSafe-RS Lite, an SIL2 Version of the ProSafe Safety Instrumented System
American Manufacturer of Heavy-duty, Zero-emission Engines Fuel Cells in Massachusetts is Now Using BASF’s Polyphthalamide (PPA) Ultramid® Advanced N
Yokogawa to Release Plant Resource Manager (PRM) R4.04
ABB and IBM to Bolster Cybersecurity for Industrial Operations
ABB Launches Fastest Ever Robot-based Press Automation Solution
BASF Presents Ultramid® for High-quality Surfaces in the Car Interior
Södra Cell Chooses ABB to Supply New Quality Control System for Eco-friendly, Specialty Pulp Mill in Sweden
New ABB Ability™ Liquid Routing Library Launched for Food and Beverage Production
Automation and Digitization in F&B Lead to Emergence of New Business Models Finds Frost & Sullivan
ABB Enhances Portfolio of High-speed Industrial Robots with Codian Acquisition
BASF Set Standards in Flame Retardancy and Electrical Insulation with New Plastics Offer

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  RightITnow, Inc.





 
  ©2020 NewswireToday — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com newswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)