NEWSWIRETODAY Press Release& Newswire Distribution | HOME
MOST TRUSTED NEWSWIRE PRESS RELEASE DISTRIBUTION
PRTODAY / NewswireToday press release distribution service network
Agency / Source: Noble Systems Corporation (NSC)

Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Noble Systems to Exhibit Award-Winning Contact Center, Compliance, Gamification and Workforce Engagement Management Solutions At DCS2019 - Noble Systems Corporation announced that it would display its Omnichannel Contact Center, Workforce Engagement (WEM), Gamification and Analytics solutions at DCS2019 - DebtConnectionSymposium.com / NobleSystems.com
Noble Systems to Exhibit Award-Winning Contact Center, Compliance, Gamification and Workforce Engagement Management Solutions At DCS2019

 

NewswireTODAY - /newswire/ - Atlanta, GA, United States, 2019/09/06 - Noble Systems Corporation announced that it would display its Omnichannel Contact Center, Workforce Engagement (WEM), Gamification and Analytics solutions at DCS2019 - DebtConnectionSymposium.com / NobleSystems.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service / Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Noble Systems Corporation, a global leader in omnichannel contact center technologies, today announced that it would display its Omnichannel Contact Center, Workforce Engagement (WEM), Gamification and Analytics solutions at the upcoming Debt Connection Symposium and Expo 2019 (DCS2019), to be held September 10-12, 2019, at the Red Rock Hotel in Las Vegas, Nevada.

For collection and debt recovery industry professionals, Noble Systems’ complete, unified solutions of omnichannel contact center, WEM and analytics are the foundation of an expansive portfolio that enhances collector productivity, saves time and money, increase promises-to-pay, manages compliance, and improves overall collection results.

As detailed in one of many success stories, Noble provided a consumer finance customer with a fully blended cloud-based solution that manages both outbound calls to existing and lapsed customers and inbound customer service functions. Empowered with a single platform, this customer increased efficiencies and streamlined processes, while decreasing inbound abandonment rates by over 63%, agent wrap time by over 30%, and average call wait times by almost 30%. In addition, this customer was able to reduce the number of required agents from 460 to 140.

WHO: Noble Systems
WHAT: Debt Connection Symposium and Expo 2019, Booth #605
WHEN: September 10 12, 2019
WHERE: Booth #605, Red Rock Hotel, Las Vegas, Nevada

Consumers often find collections calls to be intrusive, frustrating and embarrassing. Debt collection contact center agents face stress, angry customers and other emotionally taxing challenges every single day. In addition, they do their jobs knowing that their employer can lose customers forever if they mismanage these delicate engagements.

Agent attrition is an epidemic in contact centers as agent tenure decreases each year. Noble WEM and Gamification solutions help keep agents motivated and focused. Using game mechanics, Noble Gamification drives desired behaviors, leverages science-based motivational techniques to train, provides ongoing feedback to and rewards collectors for improved business outcomes.

Chris Hodges, SVP, Noble Systems said,“Businesses must recognize that collections agents work in a hornet’s nest of hostility and provide them with the training, technology and support to do their jobs efficiently, cost-effectively and with a positive attitude. We look forward to engaging creditors, regulators, debt settlement and other asset recovery professionals at DCS2019 to show them how Noble products and services can help them become more efficient and more productive.”

Noble Systems offers a comprehensive suite of solutions that increase right-party contact rates, streamline the communications process, and maintain compliance with advanced list management and dialing strategies. Real-time speech analytics, integrated agent monitoring and interaction recording provide the visibility for quality assurance, and single/dual recording and wireless number dialing solutions are available in a PCI-Ready environment.

Noble Systems Corporation (noblesystems.com) is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Engagement, and Analytics technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service / Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Noble Systems Corporation (NSC)

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick NewswireToday Visibility Checker

 

Distribution / Indexing: [+]  / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Customer Service / Call Center articles,
CATCH Visitors via Your Competitors Announcements!


Noble Systems to Exhibit Award-Winning Contact Center, Compliance, Gamification and Workforce Engagement Management Solutions At DCS2019

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name NewswireToday and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
Noble Systems Corporation | DCS2019
Contact: Lee Allum - NobleSystems.com 
1-888-8NOBLE8 lallum[.]noblesystems.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Noble Systems Corporation (NSC) securities in any jurisdiction including any other companies listed or named in this release.

Customer Service / Call Center via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Noble Systems Corporation (NSC) / Company Profile


Read Customer Service / Call Center Most Recent Related Newswires:

IntouchCX Applauded by Frost & Sullivan for Enabling Seamless, Effortless, and Memorable Customer Interactions with its Innovation-led Solutions Suite
Teleperformance Recognized with Frost & Sullivan’s 2024 Global Company of the Year Award for Enhancing Agent Engagement with the Latest AI Technologie
Teleperformance Applauded by Frost & Sullivan for Enabling a Comprehensive Digital Transformation in Customer Experience
Diabolocom Applauded by Frost & Sullivan for Providing Excellent and Personalized Interactions to Improve the Customer Experience with its AI Solution
Teleperformance Applauded by Frost & Sullivan for Its Enhanced, Consumer-Centered Debt Collection Services and Secure Market-leading Strategies
Frost & Sullivan Announces Return of the Customer Service Industry 'CC Awards'
Teleperformance Earns Frost & Sullivan’s 2023 European Competitive Strategy Leadership Award for Optimizing Customer Care and Business Performance
Five9 Awarded by Frost & Sullivan for Empowering Exceptional Customer and Agent Experiences through its VoiceStream APIs
Genesys Applauded by Frost & Sullivan for its Sustainable Environmental, Social, and Governance Initiatives and Market-leading Position
Teleperformance Applauded by Frost & Sullivan for Delivering Optimal Customer Care and Drastically Decreasing Costs for Clients
911inform Awarded by Frost & Sullivan for Providing Leading Security and Emergency Management Solutions Platform
Teleperformance Operations in Brazil Recognized by Frost & Sullivan for Delivering Outstanding Customer Support, Modern Business Optimization
Zenarate Applauded by Frost & Sullivan for Reducing Costs and Improving Customer Experience in Contact Center to Deliver Value
Iterum Recognized by Frost & Sullivan for Delivering Superior, Seamless and Effortless Customer Experience
Hansen Technologies Earns the Frost & Sullivan Best Practices Award for Global Customer Care and Engagement in Energy and Utilities Industry

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  BizJobs.com

Visit  JobsWare.com





 
  ©2005-2024 NewswireToday — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com newswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are proudly NOT affiliated with USA TODAY (usatoday.com)