Avaya also named a Leader in the 2019 IDC MarketScape: Unified Communication and Collaboration.
Regum (regumcapital.com), a company dedicated to educational training and financial investments for a wide range of customers, has improved the speed and responsiveness of its customer service by implementing the Powered by Avaya IX™ solution for cloud-based unified communications and collaboration. This robust platform enables the company to have immediate communication between their branches regardless of location and provide support to their customers across geographies without additional investments or telecommunications cost.
Avaya was recently named a Leader in the 2019 IDC MarketScape: Unified Communication and Collaboration Vendor Assessment. This study provides an assessment of the capabilities and business strategies of 9 vendors in the worldwide UC&C market for 2019. The report notes that customers are seeing interest in unified communications and collaboration solutions which are spurred by aggregate of advances in technology including applications, and deployment options (private/public/hybrid cloud offerings), team collaboration, mobile, and AI and ML capabilities, along with embedding business processes and applications with communications applications and technology. According to recent IDC forecast data, the worldwide UC&C market is predicted to increase to $48.3 billion in 2023.
"The scalability of the AvayaIX Workplace UC platform, including Powered by Avaya IX cloud communications, not only allows us to open offices in any part of the continent much more efficiently, but we also have the peace of mind that our central office can manage and communicate with more employees with a higher level of effectiveness," said Rodolfo Grela, general manager and director, Regum.
Since its founding in 2016, Regum has specialized in financial education and the implementation and management of a wide range of investment products, from the most traditional like stocks and bonds, to more sophisticated products such as cryptocurrencies and financial spinoffs. In recent years, its operations were growing and expanding to multiple countries, for which they needed a scalable communication solution that would enable them to connect several office locations with agile virtual central hub to improve their operational efficiency, data security and collaboration capabilities.
For its critical communications infrastructure and applications, the Regum team chose Avaya and its channel partner CloudMasters to provide the scalability, support, quality assurance and flexible cloud deployment of Powered By Avaya IX.
"Through our wide range of cloud solutions, Avaya provides the experience that matters to guide customers in their digital transformation, in the way that best suits their needs," said Karen Hardy, Avaya vice president, Product Marketing.“Customer experience has always been the key driver for our business. We have intensified our focus on the customer experience and increased investment in support and services, channels and marketing, with a customer-centered mindset. Thanks to that today, the 10 most important banks in the world trust on Avaya solutions."
Created in 2016, it is a financial-technological boutique dedicated to two major areas of business: the training and education of people in financial knowledge and the operation of different investment products. With a headquarters in Montevideo, Uruguay, in 2018 he opened an office in Santiago de Chile and in January 2020, the company will open another in Lima, Peru. Its growth rate is between 15 and 20 percent per year, both in revenue and new customers. In a little more than two years, more than 600 people have graduated from their courses and seminars and they have derived to different investment alternatives to almost a thousand clients, to whom they give support and financial advice.
CloudMasters is an Avaya business partner that specializes in implementing Cloud solutions for companies of all sizes, as well as Collaboration, IT Core Infrastructure, Unified Communications, Contact Center, Videoconferencing, and CRM; all based on Cloud and at a low operational cost model. Its offer consists of supporting its clients in the digital transformation process, providing tools that simplify their infrastructure, increase productivity and efficiency. In its business area it is recognized as a leading supplier in the market.
Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (avaya.com). For over one hundred years, we’ve enabled organizations around the globe to win by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to expected feature releases and statements about future products, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.