Based on its recent analysis of the North American eCommerce solutions for life science research products market, Frost & Sullivan recognizes ZAGENO, Inc. with the 2019 North American Enabling Technology Leadership Award. The company's life sciences platform brings all key stakeholders in the life science research domain the scientist, the administrative/procurement department, and the product vendor into a transparent, digitally enabled online marketplace. The platform easily maps into the customer’s existing procurement and lab infrastructure to create a seamless user experience when acquiring and managing laboratory products.
"ZAGENO is an online platform that offers a purchase experience similar to the type offered by recognized eCommerce platforms of everyday products," said Unmesh Lal, Program Manager, Life Sciences Industry Analyst. "For the research community, it provides functionalities such as detailed product comparisons, including alternative product recommendation, 24/7 accessibility, a technically qualified support team, and simple reordering. It makes available detailed, product-related scientific information within the platform, including product handbooks and troubleshooting guides, as well as research protocols, and supplements that with live chat with qualified biotech support staff."
For the procurement/lab administration application, the platform presents a multi-level resolution of the stock and spend management. Firstly, it can be easily integrated with any kind of spend management/procurement/enterprise resource planning (ERP) system. Secondly, the platform can be customized as per the demands of the organization’s procurement team, with ZAGENO’s personnel analyzing existing internal workflows and then integrating the platform with the workflows. Thirdly, once integrated, the platform's procurement analytics dashboard acts as a single source of truth for a procurement/administration manager looking to manage and control lab spend and product stock.
Finally, for the product vendor application, the platform has on-boarded nearly 1,400 vendors, covering 3,000 brands across applications areas such as gene editing and amplification, antibody detection, sequencing tools, bio-chemicals, reagents, plastic ware, and cell cultures. It gives product vendors ready-made market access to scientists and researchers across academia, pharmaceuticals, and biotech in regions such as the US, UK, and Germany. This platform has been crucial for smaller firms that are looking to highlight innovative products without having to make significant investments in traditional marketing and distribution channels.
"In addition to these features, ZAGENO’s comprehensive Scientific Score adds a layer of trust and facilitates the decision-making process. While traditional rating mechanisms tend to be opaque, ZAGENO’s Scientific Score uses patent-pending machine learning algorithms to provide a comprehensive rating of every product listed on the platform," noted Unmesh Lal, Program Manager, Life Sciences. "Overall, ZAGENO offers a premium customer experience that has helped it build credibility within the scientific community."
Each year, Frost & Sullivan presents this award to a company that has developed a pioneering technology that not only enhances current products, but also enables the development of new products and applications. The award recognizes the high market acceptance potential of the recipient’s technology.
Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.
About ZAGENO, Inc.
ZAGENO (zageno.com) is on a mission to accelerate scientific innovation by streamlining biotech purchasing processes with its award-winning, first-of-its-kind e-commerce platform. With over 8 million products available, ZAGENO makes online shopping for any research material convenient, efficient and reliable. The ZAGENO experience includes its Scientific Score, a best-in-class product rating system that offers unbiased, peer-reviewed ratings to support accurate purchasing decisions. Available on desktop, tablet, and mobile devices, ZAGENO makes biotech purchases easier than ever and is an ideal sales channel for suppliers and partners. Founded in 2015, the company is headquartered in Cambridge, Massachusetts and has additional offices in Berlin, Germany.
About Frost & Sullivan
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