Edinburgh, Scotland-based docs24, a provider of a revolutionary online marketing, business content and brand management platform for organizations of all sizes and types, has established its first North American sales and customer service office in Greenville County, South Carolina. The company’s major financial investment is projected to create “double digit” new positions over the next five years.
And while docs24’s North American launch office in the Endeavor Creative Collaborative facility in downtown Greenville is modest when measured in square feet, the size and scope of the team’s ideas and its potential to be a disruptive force in brand marketing and management may soon be felt across many state and country borders, its leaders suggest.
“Simply put, docs24 is the most agile marketing, business content and brand management platform available anywhere today one capable of enhancing message quality, streamlining processes and delivering savings of time and money to participating organizations on a 24/7/365 basis,” said Jim Rae, Chief Executive Officer for docs24. “For an organization that seeks simple, efficient and tailored management of their business and brand, docs24 gets global and local teams on the same page, speeding powerful and consistent content to the right audience at the right time anywhere.”
Already, the proprietary docs24 online platform has been vetted and proven with organizations across Europe, achieving acclaim and success in such industries as consumer products, hardware, financial services, healthcare, retail and hospitality, Mr. Rae noted. Organizations which need to create high volumes of customized marketing and sales materials, or which sell or distribute in multiple markets or segments and which find customization of such efforts costly and time-consuming, are ideal candidates for the docs24 solution, he added.
Central to its North American launch, docs24 has added Ian Stewart as Sales Manager to lead the growth of the docs24 presence in North America and be based out of the new Greenville office. A second employee will be in place by the end of January 2019.
The company’s proprietary platform technologies coupled with an organizational passion for service excellence combine to allow docs24 to deliver custom solutions for such clients as IQVIA, Standard Life Investments and Howdens (a 750 branch home improvement business with annual revenues of $1.7 billion), among others. It is the organization’s ability to affordably provide a state-of-the-art solution to almost any size organization saving its customers significant amounts of time and money while ensuring brand consistency -- that sets it apart from all other providers, big or small, said Mr. Rae.
“Our mission at docs24 is to provide exceptional and innovative products, superior marketing capability and exceptional customer service to help our clients achieve even higher levels of success,” said Mr. Rae. “We searched across North America for precisely the right location to launch our North American presence from, and have been very pleased with our experience from Day One in Greenville County and South Carolina. We appreciate the support of the Greenville Area Development Corporation, the Upstate Alliance, City of Greenville and all who assisted in making our announcement a reality.”
“We’re proud to celebrate any time a company selects Greenville County to expand into,” said H.G. “Butch” Kirven, Chairman of Greenville County Council and a director of the Greenville Area Development Corporation. “We welcome a leading-edge technology organization like docs24 to our community, and wish them continued success as they expand their footprint and customer base across North America.”
Based in Edinburgh, Scotland, docs24 launched in 2013 and quickly found strong acceptance with multi-location organizations across Europe. The company’s leadership team is currently all Edinburgh based, has nearly 15 employees, and has achieved international recognition for its solutions.
“Many community partners came together to support docs24 in coming to the Upstate, and this investment is another example of our region’s ability to welcome landing pad projects with future growth potential,” said John Lummus, President and CEO of the Upstate SC Alliance. “We look forward to seeing this international firm expand in North America.”
“docs24 is a great example of a company combining leading edge technology with the Upstate’s exceptional talent base to advance their business,” said Mayor Knox White of the City of Greenville. “By combining customer insight and exceptional innovation, docs24 showcases Greenville’s collaborative and welcoming environment for global organizations seeking to do business across North America.”