NewswireTODAY - /newswire/ - San Francisco, CA, United States, 2018/09/12 - RightITnow ECM 5.0 is available immediately and introduces major new features to pursue our goal to massively simplify the Management of IT operations and to provide a seamless integration within the enterprise IT environment.

[First Call PRZOOM-PRTODAY / NewswireTODAY] - RightITnow ECM 5.0 is available immediately and introduces major new features to pursue our goal to massively simplify the Management of IT operations and to provide a seamless integration within the enterprise IT environment.

It has never been easier and simpler to streamline and manage millions of alerts in a single pane of glass.
The main features of the ECM 5.0 solution are outlined here along with a few videos:

- Support for MySQL cluster configuration
This provides ECM administrators with additional options to set up HA ECM configurations across Data centers.

- Machine Learning Support with ElasticSearch
A new connector to ElasticSearch along with prepackaged ECM Machine Learning packs allows you to get deep and precise insights on the alerts and events collected and consolidated by ECM as well as your audit records.

- Business Service Management
Automatically discover and manage IT business services from your IT environment without going through an expensive and exhausting CMDB and/or BSM project.

- Slack Integration
Start a Slack channel in context of a critical alert from ECM and your teammates are immediately aware of the parameters they need to look into to get started on the problem resolution. Check out how ECM and Slack improve your team collaboration in this video.

- New Splunk connector
By using Splunk's web hooks, you interact with the ECM REST API to direct Splunk alerts into ECM.

- New REST API
The new API follows standard REST API best-practices and fully supports the JSON data format.

• Added flexibility for providing call parameters either through JSON or within the URL;
• Alert and entity filtering;
• Support for user management operations;
• Event injection;
• OpenAPI-based documentation with examples allowing you to try REST calls online. Try the new API against our demo system.

- ECM Mobile version 2
The ECM iPhone application provides Alert Management On The Go:

• Better manage your Solarwinds, Zenoss, Nagios and SCOM alerts from your mobile device;
• Forward alert notifications via email;
• Take instant action on critical alerts;
• Live updates from your issues and actions.

Enjoy a brand new video tour of the ECM iPhone application. You can download a fully featured trial version of ECM 5.0 below.

About RightITnow

RightITnow (rightitnow.com) dramatically simplifies the management of IT Operations, by monitoring your entire infrastructure (servers, networking, applications, virtual environments) while driving your global workforce from a single pane of glass.

Agency / Source: RightITnow, Inc.

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