PRTODAY / NewswireToday press release distribution service network

Written by / Agency / Source: Noble Systems Corporation (NSC)

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Noble Systems Receives New Patents and Awards for Contact Center Technology Innovations - Noble Systems Corporation announces new patents and awards for the company’s contact management, workforce engagement, and analytics products - NobleSystems.com
Noble Systems Receives New Patents and Awards for Contact Center Technology Innovations

 

NewswireToday - /newswire/ - Atlanta, GA, United States, 2018/07/10 - Noble Systems Corporation announces new patents and awards for the company’s contact management, workforce engagement, and analytics products - NobleSystems.com.

   
 
 

Noble Systems Corporation, a global leader in unified contact center technology solutions, a global leader in omnichannel contact center technology solutions, announces new patents and awards for the company’s contact management, workforce engagement, and analytics products. The company’s current portfolio includes over 160 patents.

Noble has been issued 13 new patents through the first half of 2018. This follows up a very busy year for the Noble IP Team in 2017, which saw the acquisition of 41 new patents including the receipt of our 150th patent setting a record year for new filings and patents issued. Some of Noble’s recent patents are related to compliance and security, speech analytics, campaign management, and scheduling, including:

• “Call Record Processing Module for Controlling Call Origination in Voice and Text-Based Dialer Components in a Contact Center” (9,876, 907)
• “Measuring Contact Center Agent Effectiveness Using a Predictive Model” (9,894, 205)
• “Forecasting and Scheduling Campaigns Involving Different Channels of Communication” (9,924, 040)
• “Reviewing Portions of Telephone Call Recordings in a Contact Center Using Topic Meta-Data Records” (9,936, 066)
• “Using Real-Time Speech Analytics to Navigate a Call That Has Reached a Machine or Service” (9,961, 201)

“Noble Systems has been introducing companies to smart customer contact technologies for more than 28 years,” said Jim Noble, President and CEO of Noble Systems. “Developing those tools is just one part of the process. We go the next step to protect our customers’ investments in their Noble technology. We believe this commitment to securing our solutions for the future is a key differentiator for our clients.”

The marketplace has also recognized Noble Systems’ contributions to contact center technologies. The Professional Association for Customer Engagement (PACE) named Noble as a Member of the Year at the group’s 2018 annual conference. The Consumer Relations Consortium’s Innovations Council presented Noble with its Most Valuable Contributor Award at the group’s 2018 spring meeting.

About Noble Systems

Noble Systems Corporation (noblesystems.com) is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Engagement, and Analytics technologies. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound, and omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, workforce management, and gamification. With a portfolio of 160 patents and growing, Noble leads the way in pioneering solutions for the contact center market.

 
 
 

Written by / Agency / Source: Noble Systems Corporation (NSC)

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Customer Service/Call Center articles,
CATCH Visitors via Your Competitors Announcements!


Noble Systems Receives New Patents and Awards for Contact Center Technology Innovations

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Noble Systems |
Publisher Contact: Lee Allum - NobleSystems.com 
1-888-8NOBLE8 lallum[.]noblesystems.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Noble Systems Corporation (NSC) securities in any jurisdiction including any other companies listed or named in this release.

Customer Service/Call Center via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Noble Systems Corporation (NSC) / Company Profile


Read Customer Service/Call Center Most Recent Related Newswires:

Noble Gamification Wins 2018 CUSTOMER Contact Center Technology Award
Pioneers from Pearle Vision, Slack and BT Global Services Reveal How to Create an Effortless Customer Experience at 14th Annual Customer Contact West
CrazyCall Named in Capterra’s Top 20 Most Affordable for Call Center Software
Upstream Works Software Selected for Cisco SolutionsPlus Program
12th Member Contact Services to Open Answering Service Division
Yonder Digital Group to Provide Customer Contact Services to Armistice Charity Remembered
Upstream Works and ZOOM International Announce Cisco Solution Partnership
Noble Systems Brings Gamification and New Customer Service Technologies to ICMI 2018
Noble Systems Brings Customer Experience Technologies to FinTech South 2018
Ozarks Electric Selects Noble to Improve Customer Experience
Upstream Works Announces New Software for CX Journey Management and Optimization
Noble Systems Acquires FidoTrack
Upstream Works Software Announces New Partnership with CAE
Upstream Works Software Receives 2018 CUSTOMER Magazine Product of the Year Award
Noble Systems Brings Customer Experience Technologies for the Collections Industry to RMA 2018

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  medeuronet UK Ltd

Visit  BizJobs.com





 
  ©2018 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com newswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)