Avaya Holdings Corp. announced today that Imperium Software Technologies, a leading regional ICT solutions provider, is the latest company in the Middle East to be authorized to provide the “Powered by Avaya” cloud offerings. “Powered by Avaya” is designed to meet the growing needs of midmarket customers in the region for cloud-based communications solutions.
Established in 2005, Imperium (imperium.com) is a leading Avaya DevConnect Technology partner in the region, and is a dedicated software powerhouse, building robust, holistic and secure telecommunication systems for businesses. With expertise across all midmarket sectors, and in Unified Communications (UC) and Contact Center (CC) solutions, Imperium provides customized and powerful software solutions to give customers complete control. Imperium will host and maintain Avaya cloud services in its own data center, providing reliable Avaya cloud services directly to customers in the region.
Small-to-medium sized companies account for around 90% of registered businesses in the Middle East and Africa (MEA). With demand for cloud growing in the region, Avaya sees significant potential for channel partners that want to offer the same rich communication experiences customers expect from on-premises Avaya solutions delivered as cloud-based offerings. “Powered by Avaya” enables channel partners to offer Avaya’s UC and CC solutions in the way that best meets their customers’ needs on premises, hybrid cloud, or fully hosted.
Manikandan Karunakaran, Founder and Managing Director of Imperium Software Technologies, said: “Through ‘Powered by Avaya’, Imperium can now fulfill our customers’ demand for modern cloud-based communications. Avaya shares our vision for how communication shapes compelling customer experiences and drives new efficiencies across organizations. The extension of our partnership with Avaya gives us the freedom to innovate with our customers in a way that suits them, seamlessly transforming their businesses at their own pace.”
Khalid Khan, Director of Cloud & Midmarket Segment at Avaya MEA, South Europe and Asia-Pacific, said: “The midmarket sector, a crucial driver of the regional economy, faces unique IT challenges and constrains. Yet often, their needs are overlooked as vendors either focus on larger enterprise customers, or provide solutions that don’t deliver the scalability, resiliency, and flexibility mid-market customers require to succeed in today’s business environment. Empowered by Avaya’s global capabilities, Imperium can continue unlocking the advantages of high-quality cloud-based communications for their customers.”
Avaya (avaya.com) is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, availability and effectiveness of new products and features. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.