In its newly released MarketView™ Legal Market Intelligence report, Hyperion Research, the legal industry's premier source of independent market research and advisory services, recognized LexisNexis® CounselLink® as a leading Enterprise Legal Management solution. Incorporating more than 500 hours of industry benchmarking, interviews, client references and vendor briefings, the Hyperion report awarded CounselLink two “Market Leader” designations for automated e-billing review and strategic consulting services. CounselLink also received two “Highly Innovative” distinctions for the new legal request feature and comparative benchmarking.
“We are pleased to be recognized in such a prestigious way for our leadership, dedication to customer satisfaction and technological innovation,” said Aaron Pierce, Director of Product Management for CounselLink. “The CounselLink team is constantly developing and breaking ground with new features and approaches.”
The two “Market Leader” honors received for automated e-billing and strategic consulting services recognize capabilities and features that are superior and highly differentiated in the market.
“We understand that legal departments must perform at the speed of business, which means they must constantly find new ways to improve efficiency,” says Wes Gillette, Director of Product Management for CounselLink. “This is why we’ve developed and continue to enhance SmartReview®, a sophisticated artificial intelligence technology that reviews each line item invoice charge for compliance with your specific billing guidelines and automatically makes adjustments. By automating manual invoice processing and review, we’re saving users time and money.”
“Beyond an industry leading product, we strive to provide every client with the tools they’ll need to make solid, data-driven decisions that contribute to overall business success,” says Kris Satkunas, Director of Strategic Consulting for CounselLink. “Our strategic consulting services are designed to help clients improve performance, optimize business process and better leverage the value of data and analytics.”
Hyperion also recognized the innovations CounselLink has brought to the market, awarding a “Highly Innovative” distinction for the one-of-a-kind design of its new legal request feature that simplifies how corporate legal departments manage the hundreds of legal services requests they receive. The unique approach of its comparative benchmarking also won CounselLink a “Highly Innovative” rating. The powerful legal benchmarking and cost-analysis database provides the tools and data needed to accurately benchmark and compare performance to other departments.
“The legal solutions market for ELM is in the midst of a dramatic shift, characterized by the rise of legal operations and the dynamic businesses that drive it,” said Eyal Iffergan, President of Hyperion Research. “CounselLink has been aggressive and ambitious in recent years to deliver a standout roadmap of innovation in technology and operational performance, with a healthy dose of strong personal interaction and client engagement.”
Hyperion Research’s MarketView report provides a comprehensive review of the broad market for Enterprise Legal Management technologies. The report provides a guidebook for ELM system evaluation, including market trends and dynamics, key components expected from leading solutions, an overview of vendors in the solution area, and guiding principles for selecting and implementing solutions. To read the full review of CounselLink, download the VendorViewTM evaluation. The full MarketView report is available for download on the Hyperion Research website.
About LexisNexis® CounselLink®
CounselLink (counsellink.com) is a leading cloud-based software solution for Enterprise Legal Management (ELM), including matter management, legal spend management and legal hold solutions designed to help corporate legal departments manage operations while providing analytics and benchmarking tools for better decision-making. Expert professional services and product support teams are available to help users maximize the benefits of their investment. CounselLink also offers tiered package options to address the unique requirements of both large and small legal departments.
About LexisNexis Legal & Professional
LexisNexis Legal & Professional (lexisnexis.com) is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 130 countries with 10,000 employees worldwide, is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.