NEWSWIRETODAY Press Release& Newswire Distribution | HOME
MOST TRUSTED NEWSWIRE PRESS RELEASE DISTRIBUTION
PRTODAY / NewswireToday press release distribution service network
Written by / Agency / Source: Radvision Ltd | Avaya, Inc.
Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Avaya Receives 2017 CUSTOMER Contact Center Technology Award - Avaya Oceana honored for improving customer service technology and improving the customer experience - TMCnet.com / Avaya.com
Avaya Receives 2017 CUSTOMER Contact Center Technology Award

 

NewswireToday - /newswire/ - Santa Clara, CA, United States, 2017/10/17 - Avaya Oceana honored for improving customer service technology and improving the customer experience - TMCnet.com / Avaya.com. NASDAQ: RVSN; NYSE: AVYA

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Office Automation / Conferencing Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Avaya announced today that TMC, a global, integrated media company, has named Avaya Oceana as a 2017 Contact Center Technology Award winner, presented by CUSTOMER magazine.

“We’re thrilled that Avaya Oceana has been recognized with the 2017 CUSTOMER Contact Center Technology Award,” said Karen Hardy, VP, Product Marketing and Solutions at Avaya. “Oceana delivers a single, comprehensive view of customers across all sources allowing contact centers to deliver best in class service.”

Avaya Oceana is a single integrated solution for servicing the needs of your entire customer engagement strategy. This next-generation, open, omnichannel contact center solution is context-driven, fully integrated and fully customizable through our open, easy-to-use development platform. Avaya Oceananalytics provides contact center operators with real-time information to determine if service goals are being met, and historical reports for measuring contact center performance over a period of time.

“Congratulations to Avaya for being awarded a 2017 CUSTOMER Contact Center Technology Award. Oceana has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience,” said Rich Tehrani, CEO, TMC. “We’re pleased to recognize their achievement.”

This 12th-annual Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.

Results of the 2017 CUSTOMER Contact Center Technology Award will be published in the July/August edition of CUSTOMER Magazine.

About Avaya
Avaya (avaya.com) enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications offered on premises, in the cloud, or a hybrid. Today’s digital world requires outstanding communications enablement, and no other company is better positioned to do this than Avaya.

About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER (customer.tmcnet.com) has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.

About TMC
TMC (tmcnet.com) is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: 2015 Connecticut Mobile Summit; Asterisk World; AstriCon; ChannelVision (CVx) Expo; DevCon5 - HTML5 & Mobile App Developer Conference; Drone Zone 360; IoT Evolution Conference & Expo; IoT Evolution Developers Conference; IoT Evolution Fog, Analytics & Data Conference; IoT Evolution Connected Transportation Conference; IoT Evolution Connected Home & Building Conference; MSP Expo; NFV Expo; SIP Trunking, Unified Communications & WebRTC Seminars; Wearable Tech Conference & Expo featuring Fitness and Sports Wearable Technology (FAST) Expo; WebRTC Conference & Expo; and more.

TMC Contact: Rebecca Conyngham - Marketing Manager
P: 203-852-6800 x287 - E: rconyngham[.]tmcnet.com.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Office Automation / Conferencing Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Radvision Ltd | Avaya, Inc.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick NewswireToday Visibility Checker

 

Distribution / Indexing: [+]  / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Office Automation / Conferencing articles,
CATCH Visitors via Your Competitors Announcements!


Avaya Receives 2017 CUSTOMER Contact Center Technology Award

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name NewswireToday and LINK as the source.
 
Publisher Contact: Richard Fly - Avaya.com 
978-671-3293 flyr[.]avaya.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Radvision Ltd | Avaya, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Office Automation / Conferencing via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Radvision Ltd | Avaya, Inc. / Company Profile


Read Office Automation / Conferencing Most Recent Related Newswires:

Grandstream Adds New Wi-Fi 6 Access Point to GWN Series
Hosted Network and Grandstream Partner to Bring Easy-to-Deploy VoIP Solutions to Australian MSPs
Grandstream Adds New Models to UCM Series of IP PBXs
Poly Commended by Frost & Sullivan for its Blackwire 8225 Corded UC Headsets Series
Grandstream Announces Strategic Partnership with UK Based UC-Reseller
Nextiva Named Best Business Phone System of 2021 by U.S. News & World Report
Grandstream Releases New Ultra HD Conferencing System and Wireless Microphone
Frost & Sullivan Recognizes Pexip as a Growth and Innovation Leader in the Global Cloud Meetings and Team Collaboration Services Market
Grandstream’s New GRP Series of Essential IP Phones Now Compliant with Cisco’s BroadWorks
Grandstream Adds an HD Bluetooth Headset to the GUV Series of Personal Collaboration Devices
AMD Global Telemedicine Applauded by Frost & Sullivan for Its Modular Engage N’ Solution that Supports Patient Needs by Acuity Level
Norwegian Emergency Health Services Gain Nationwide Collaboration Through Motorola Solutions’ Unified Control Room Solution
Video, Portable and Carrier-Grade IP Phones from Grandstream Now Available for ISTRA by Enreach UCaaS Platform
Frost & Sullivan Recognizes Zoom as a Growth and Innovation Leader in the North American Hosted IP Telephony and UCaaS Market
Nureva Commended by Frost & Sullivan for its Virtual Microphone-based Microphone Mist™ Technology for Audio Conferencing

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  RightITnow, Inc.

Visit  BizJobs.com





 
  ©2021 NewswireToday — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com newswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are proudly NOT affiliated with USA TODAY (usatoday.com)