MOST TRUSTED NEWSWIRE PRESS RELEASE DISTRIBUTION
PRTODAY / NewswireToday press release distribution service network
Written by / Agency / Source: Vidyo, Inc.
Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Vidyo Joins NICE inContact DEVone Developer Program to Provide Real-Time Video Customer Interactions for NICE inContact CXone - Vidyo Offers Agent Video Interaction Application on CXexchange Marketplace for NICE inContact Users [Nasdaq: NICE] - inContact.com / Vidyo.com
Vidyo Joins NICE inContact DEVone Developer Program to Provide Real-Time Video Customer Interactions for NICE inContact CXone

 

NewswireToday - /newswire/ - Hackensack, Jinjiang, United States, 2017/09/14 - Vidyo Offers Agent Video Interaction Application on CXexchange Marketplace for NICE inContact Users [Nasdaq: NICE] - inContact.com / Vidyo.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Office Automation / Conferencing Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

NICE inContact today announced that Vidyo is part of the DEVone development program and has products available on CXexchange marketplace, the most extensive technology ecosystem currently available in the customer experience market. Products available on CXexchange are designed to integrate with NICE inContact CXone™, the world’s No. 1 cloud customer experience platform.

Vidyo provides seamless, real-time embedded video technology that extends CXone’s customer engagement abilities with enriched, face-to-face communications. Vidyo helps contact center agents easily establish face-to-face relationships, without having to leave their existing workflow.

NICE inContact customers will benefit from VidyoEngage™, a reliable, scalable application for real-time video communications, by enabling:

• A seamless video channel that can be launched directly from the NICE inContact environment;
• Face-to-face, high-quality interactions on any mobile device;
• The ability to transfer or add a subject via video to any call;
• Document sharing capability.

“The ability to route an interaction directly to video or escalate to video as a situation demands right from the customer experience desktop retaining the context of the interaction is the essence of omnichannel,” said Eran Westman, CEO, Vidyo. “Vidyo is excited for this partnership with NICE inContact and to become part of CXexchange. Our platform seamlessly integrates with CXone to help customers around the world simply maintain the human touch in their digital transformation.”

Companies interested in how Vidyo works with CXone can visit CXexchange to view the application, see a demo and read reviews. CXexchange is a centralized, state-of-the-art marketplace for developers to market and sell their CXone-based applications.

Paul Jarman, CEO, NICE inContact:
“With DEVone, partners like Vidyo can integrate new service options with the CXone platform, and then make them available to NICE inContact customers through the CXexchange marketplace. Organizations looking for advanced ways to engage with customers can use CXone to transform the services they provide and to stay competitive by responding faster to ever-changing consumer expectations. We welcome Vidyo as part of the CXexchange marketplace.”

NICE inContact CXone combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence all on an Open Cloud Foundation. NICE inContact DEVone offers partners broad tools and resources to enable them to create new applications for CXone with an online developer community with over 250 APIs as well as extensive documentation and support.

About NICE inContact

NICE (nice.com) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.

NICE inContact (incontact.com) is the cloud contact center software leader, with the most complete, easiest and most reliable solution to help organizations achieve their customer experience goals. Recognized as a market leader by Gartner, IDC, Frost & Sullivan, Ovum and DMG, inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes NICE inContact CXone cloud, an expert service model and the broadest partner ecosystem.

About Vidyo, Inc.
Vidyo (vidyo.com) is the leader in integrated video collaboration for businesses that require the highest quality, real-time video communications available to directly embed into their business processes. Millions of users around the world visually connect every day with Vidyo’s secure, scalable technology and cloud-based services. Vidyo has been awarded over 170 patents worldwide and is recognized by industry analysts for its cloud platform and APIs. Thousands of enterprises, service providers, and technology partners leverage Vidyo’s technology to create innovative HD quality video-enabled applications.

The VIDYO logo is a registered trademark of Vidyo, Inc., VIDYO and the trademarks of the VIDYO family of products are trademarks of Vidyo, Inc. and the other trademarks referenced herein are the property of their respective owners.

Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if available basis. The product plans, specifications, and descriptions are provided for information only and are subject to change without notice, and are provided without warranty of any kind, express or implied. Vidyo reserves the right to modify future product plans at any time.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Office Automation / Conferencing Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Vidyo, Inc.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick NewswireToday Visibility Checker

 

Distribution / Indexing: [+]  / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Office Automation / Conferencing articles,
CATCH Visitors via Your Competitors Announcements!


Vidyo Joins NICE inContact DEVone Developer Program to Provide Real-Time Video Customer Interactions for NICE inContact CXone

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name NewswireToday and LINK as the source.
 
Publisher Contact: Mari Mineta Clapp - Vidyo.com 
408-398-6433 mari[.]vidyo.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Vidyo, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Office Automation / Conferencing via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Vidyo, Inc. / Company Profile


Read Office Automation / Conferencing Most Recent Related Newswires:

Grandstream and Naizak Announce Distribution Partnership in the Middle East
Grandstream Expands GRP Series of Carrier-Grade IP Phones with New Line of Competitively Priced Models
Grandstream Releases New Unified Communications & Collaboration Solution
Grandstream Releases New HD Video Conferencing Endpoint for IPVideoTalk
Professional Headset Shipments to Reach 65.7 Million Units by 2026 Across the Globe Says Frost & Sullivan
Grandstream Announces 1080p HD USB Webcam
Thrio Recognized by Frost & Sullivan for Establishing itself in the Contact Center Market with its Emerging Technology-powered Growth
Frost & Sullivan Recognizes RingCentral as Innovation Leader in the European Hosted IP Telephony and UCaaS Industry
Widespread Shift to Remote Work Presents Massive Opportunities for Virtual Meeting Solution Providers Says Frost & Sullivan
IPFone Leverages Ribbon’s Intelligent Edge Portfolio to Deliver Best-in-Class Communications Services During COVID-19 Pandemic
Evolve IP Launches the Work Anywhere Office™ - Fully Integrated Virtual Desktops, Collaboration / Communications and Contact Center
Grandstream Releases an HD Intercom and Facility Control Station
Telehealth to Experience Massive Growth with COVID-19 Pandemic, Says Frost & Sullivan
Grandstream’s GRP Series of Carrier-Grade IP Phones Awarded 2020 TMC Labs INTERNET TELEPHONY Innovation Award
Grandstream Receives 2020 INTERNET TELEPHONY Product of the Year Award

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  RightITnow, Inc.

Visit  La Bella Bakery Artisan Bakery Arizona





 
  ©2021 NewswireToday — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com newswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are proudly NOT affiliated with USA TODAY (usatoday.com)