| |
Based on its recent analysis of the enterprise mobility management (EMM) industry market, Frost & Sullivan recognizes SOTI MobiControl with the 2017 North American Frost & Sullivan Award for Customer Value Leadership. SOTI has performed impressively in the EMM market by managing and securing Android, the most popular and most fragmented operating system in the enterprise space. SOTI is also unique in its support of dedicated purpose/ruggedized device management and the task-driven needs of today’s field service management organizations.
SOTI specializes in business-critical mobility, helping customers transform their businesses and create differentiated customer experiences, gain smarter insights from devices, and disrupt markets using mobility. It supports customers across workforce locations, including the office, the field or warehouse, and across a spectrum of devices, from consumer and rugged devices to laptops, wearables, point-of-sale terminals, and unmanned kiosks. In addition, the company allows its customers to choose from cloud and on-premise delivery systems. Android, iOS, and Windows operating systems are all supported.
"SOTI's value-add is its ability to collaborate and assist in almost any environment with almost any customer toolset. The company’s accrued expertise in Windows support and ability to deliver a compelling iOS offering in dedicated purpose environments has set it apart in the market,” said Frost & Sullivan Industry Director, Jeanine Sterling. "Most importantly, SOTI stands out for its Android management, a pioneering achievement that has unified policies across an extremely fragmented Android device universe. It has not only filled Android management gaps, but also brought a unique set of features to the market through its Android+ Technology, which is endorsed by 130+ OEMs."
Further demonstrating its customer centricity, SOTI MobiControl offers a comprehensive set of capabilities at competitive price points, while its Professional Services team provides consultative assistance throughout the design process. Its reseller partners are chosen for their strong vertical expertise to complement SOTI’s extensive vertical knowledge, ensuring that its representatives immediately understand and address an industry’s needs, whether in retail, healthcare, transportation, logistics, manufacturing, or hospitality, to name a few.
"SOTI MobiControl boasts a comprehensive set of advanced mobility management capabilities, including express enrollment, rapid device staging and delivery, remote control, content management, security and application management, and geo-fencing. This ensures that customer needs can be met even if they change or expand in the future," noted Sterling. “SOTI has also already begun managing various Internet of Things (IoT) devices such as smart refrigerators, wireless printers, and digital signage."
SOTI collaborates closely with customers, acknowledging that many enterprises need active assistance in identifying business processes that can be transformed with mobile and/or IoT solutions. The company experienced double-digit year-over-year growth in 2016 and is poised to continue growing at an accelerated pace. Its 2017 solution roadmap identifies four focus areas: rapid mobile application development, BI/actionable insights, a mobile-first helpdesk, and IoT.
Overall, SOTI's industry-leading focus on improving customer experience and customer return on investment (ROI) have made it richly deserving of the 2017 North American Frost & Sullivan Award for Customer Value Leadership.
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the ROI that customers make in its services or products. The award recognizes the company's unwavering focus on augmenting the value that its customers receive, beyond simply good customer service, leading to improved customer retention, and, ultimately, customer base expansion.
Frost & Sullivan’s Best Practices Awards recognize companies in a variety of regional and global markets for outstanding achievement in areas such as leadership, technological innovation, customer service, and product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research.
About SOTI MobiControl
SOTI (soti.net) is the world's most trusted provider of mobile and IoT device management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI provides the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.
About Frost & Sullivan
Frost & Sullivan (frost.com), the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Contact us: Start the discussion.
|
chiara.carella[.]frost.com 
