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The research states,“RPA vendors have experienced a huge surge in global interest in the last 12 months from shared-service center heads and managers of business process outsourcing (BPO) contracts. This is fueled by the promise of fast ROI…. Banks, insurance companies, and anyone with peaks and troughs in hiring and an unmodernized accounts or human resources suite of applications are finding potential for at least some, if not significant, RPA deployment.”2
Verint Robotic Process Automation™ uses software robots to automate, manage and execute high volumes of time-consuming business processes around-the-clock each day. By automating repetitive and time-consuming processes, it allows employees to focus on more complex and value-added customer activities. Organizations also can significantly reduce the need for manual processing of routine tasks or entire multi-step processes to improve the quality and consistency of transactions. Enterprises can benefit from increased operational efficiency, improved productivity and quality, while maintaining the security of sensitive information and helping ensure regulatory compliance.
“We believe Gartner’s listing of Verint in the RPA Software Market Guide highlights our growth and momentum in this relatively new and high interest market,” says Nancy Treaster, senior vice president and general manager, strategic operations, Verint. “As we continue to advance our customer engagement optimization portfolio including solutions like Robotic Process Automation our focus remains on helping organizations increase the efficiency of their workforce, heighten the customer experience, and optimize customer engagement to achieve better business outcomes.”
About Verint Systems, Inc.
Verint® (verint.com) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, more than 10,000 organizations in approximately 180 countries including over 80 percent of the Fortune 100 count on intelligence from Verint solutions to make more informed, effective and timely decisions.
1,2 Gartner,“Market Guide for Robotic Process Automation Software” by Cathy Tornbohm, November 7, 2016
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2016, our Quarterly Report on Form 10-Q for the quarter ended October 31, 2016, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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