In the summer of 2016 Neill Walker had a breakthrough he retrained with the Robbins Madanes Training team in the US. Neill became a Strategic Interventionist and Coach following his course with Mark Peysha. Neill explained “training with Mark was life changing not just because Mark is a leader in his industry but because the programme has been developed in conjunction with the world number 1 coach Tony Robbins.”
In addition to his 10 years in hospitality Neill has nearly 20 years’ experience at a senior level primarily in Sales and Marketing working in the UK, Europe, US and Fareast.
Neill explained “Once I completed my training I realised that I had a great deal to give back and started to develop several different training programmes from the knowledge I had received and experience gained. One of my first courses was focused on how business can take advantage of the Six Human Needs; how by understanding them you can make yourself a magnet to your market, have incredible success and do it at speeds not seen before.”
One of Neills clients was keen to exploit the Six Human Needs however they wanted more from him so he created RPM the Rapid Planning Method for this busy and successful Independent restaurant. The course was a huge success, not just on the day but the results the restaurant started to see in revenue and from the team’s perspective. The staff’s performance massively increased, the speed at which tasks were completed were reduced by two thirds, productivity rates went through the roof.
Neill knew he had stumbled upon a great tool for the hospitality industry and spoke with many of his contacts within the industry from General Manager, Operations, Front of house, Restaurants, Bars, Retailers who all said yes this is needed and from a trainer who knows the industry.
RPM is not a time management tool, software, online cloud based method. RPM is a Thinking, Creative, Dynamic program to help increase productivity, develop better team working, create clarity of purpose and produce massive success across your business and in your life.
Through RPM you Master three key areas: 1. The Six Human Needs 2. CANI 3. Results Planning. Through mastering these three areas your business will change and will take you to incredible new levels of success. Your team will become loyal to your cause, be more effective in their roles.
The course was developed to last no more than 4 hours total immersion training, to RPM the delegates, this would mean no breaks, lunch or afternoon tea. This was a full on 4 hours and it had to be, Neill had to retrain not just the people but their way of thinking. RMP is not a time management programme it’s a Thinking, Creating, Results Focused programme and that’s exactly what the clients receive - Results.
Within 4 days’ of completing the course Neills clients started to see the results they thought not possible, productivity had increased by two thirds, covers across the restaurant increased by 23%, GP was running at 79.2% within the first 2 weeks and holding, quality of services was at 5 stars on feedback and reviews, marketing became more creative, management meetings became productive more efficient.
When Neill was a GM he wishes he had this kind of training for his team. The course has been created to focus on the needs of the hospitality industry and as a former GM Neill understands the businesses. The results will amaze you, but don’t take Neills word for its here are a few comments:
“I have been in the hospitality industry for 14 years and have never had anything quite like this, the speed at which we were able to implement the training in to the business has been astonishing” Megan - Restaurant Manager
“Working with Neill I knew I had to get what he was doing for me to my team, this was a big challenge for him, but I am so glad I asked as the difference it’s made to my business has been just amazing. As Neill says, if you could meet your future self what would you hope they would tell you, to make you more successful? For me, I would tell myself, whatever you do make sure your team go through Neill Walkers RPM Programme! My only regret is that I didn’t do this 2 years ago,” Greg Orlandini - Managing Director Waterfront Restaurant Windsor
“It was a great and informative evening” Gay Orlandini Director Waterfront Restaurant Windsor
Already 3 Hotel Groups and 3 Restaurant Groups and many Independents are speaking with Neill about RPM. Neill added,“Making a difference to a business, to people, that has always been my focus, now with the skills I have from Mark and Tony Robbins I know that every business I work with will have incredible levels of success”