The technology provider, who originated in the UK in 1998, initially shot to success with their digital dictation and voice technology products, but has remained at the forefront of the legal technology scene with their ever-evolving software built to help law firms drive efficiency and improve client service.
BigHand has always been well-known for its go-to voice solutions which allow professionals to record digital dictations via a recorder, desktop or mobile device, and submit for processing via fully configurable workflows. The digital nature of the system supports paperless, efficient working and allows users to work in smarter and leaner ways than ever before. Building on this core offering since 2006, BigHand has added a number of new technologies to the portfolio - all born from customer-driven, hands-on experience in the legal industry.
At this year’s ILTACON 2016, BigHand will be showing attendees just how far they’ve come. The event, which runs from August 28th to September 1st in Washington DC, will welcome thousands of legal professionals from around the country to explore the latest legal technologies. BigHand will have a strong presence at the show, with a large booth, number 801/803, three demo rooms to showcase their technology solutions, and group learning sessions on the BigHand Produce product range. As platinum sponsors of this event, BigHand is also sponsoring the ILTA Afterglow party on Tuesday, August 30th, following the ILTA Distinguished Peer Awards dinner.
Eric Wangler, President of BigHand in North American comments: “Our technology is built by experts in legal technology, specifically for the legal industry. We have worked onsite at hundreds of law firms and have listened to the issues that they face every day. We have used that understanding to build solutions that really make a difference. Since we began operating in North America, we have acquired two companies, have released many new products and have consistently been recognized for providing remarkable customer service averaging a 97% customer satisfaction rating. We are proud of what we’ve achieved so far and are very excited to be showcasing our technology at ILTACON 2016.”
Today, BigHand is used by over 280,000 professionals across 2,550 organizations globally. They employ over 160 people, with recruitment continuing to accelerate every year, and operate from offices in Europe, Asia Pacific and North America. BigHand Milestones:
• 2006 BigHand begins operation in North America
• 2008 Mobility functionality is added so users can work from a mobile device
• 2009 BigHand partners with Nuance to offer BigHand Speech Recognition
• 2013 BigHand acquires Verdatum, an award-winning digital dictation company
• 2014 BigHand acquires Esquire Innovations Inc. and adopts a range of document production tools (now known as the BigHand Produce suite)
• 2015 BigHand releases BigHand Now, a ground-breaking task delegation tool and BigHand Capacity Manager, a resource management dashboard
• 2015 BigHand releases the latest and most advanced version of their voice software, BigHand 5
For more information on any of BigHand’s products, please visit BigHand at booth 801/803 at ILTACON 2016.