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Austin, TX, United States, 2016/04/20 - From the NAFA 2016 Institute and Expo, MiX Telematics announced that it’s gaining traction and market share in the US fleet management market - MiXTelematics.com. NYSE: MIXT; JSE: MIX
From the NAFA 2016 Institute and Expo, MiX Telematics, a leading global provider of fleet and mobile asset management solutions, announced that it’s gaining traction and market share in the US fleet management market. In the past year, the company has signed renewals with all of its largest North American customers and also added prominent new customers.
According to Skip Kinford, President and CEO at MiX Telematics Americas, MiX’s Service for Life commitment has been a significant factor in customer renewals and new wins. MiX offers a comprehensive range of services, which go beyond the technology, implementation and troubleshooting. It starts when a customer signs the contract and continues, holistically, until the day the contract ends. Service for Life encompasses implementation services, data-capture services, 24/7 support, and success services to ensure clients maximize their return on investment.
“North American fleets seeking a telematics solution are looking to raise the bar when it comes to their customer service and support experience. They want a partner who will help them maximize their results,” said Kinford. “MiX’s Service for Life approach is completely different and a big improvement over the status quo.”
Feedback on Service for Life from MiX’s North American customers has been extremely positive across the board. They appreciate MiX’s proactive approach to committing to measurable goals and working collaboratively with customers to make sure they achieve them.
To learn more about MiX solutions, including Service for Life, visit MiX at Booth #209 during NAFA 2016.
MiX Telematics (mixtelematics.com) is a leading global provider of fleet and mobile asset management solutions delivered as SaaS to customers in over 120 countries. The company's products and services provide enterprise fleets, small fleets and consumers with solutions for efficiency, safety, compliance and security. MiX Telematics was founded in 1996 and has offices in South Africa, the United Kingdom, the United States, Uganda, Brazil, Australia and the United Arab Emirates as well as a network of more than 130 fleet partners worldwide.