NewswireToday - /newswire/ -
London, United Kingdom, 2014/04/02 - Now with the Primeur EXTOL Solution we are targeting 4,000 interfaces over a 2 year period, which will give us a greater competitive advantage” says Marco Crivelli, CFO & CIO at Artoni Trasporti.
A leading operator in the Italian transportation and logistics sector, Artoni has improved its competitive advantage and shortened the time taken to on-board new partners from months to days. Introducing the new Primeur EXTOL solution has led to more effective integration and EDI services and also reduced the company’s IT costs significantly month on month. “Now with the Primeur EXTOL Solution we are targeting 4,000 interfaces over a 2 year period, which will give us a greater competitive advantage” says Marco Crivelli, CFO & CIO at Artoni Trasporti.
Artoni’s initial goal was to reduce their technology, development and integration costs in relation to the existing system. However, following a successful pilot and working with the Primeur EXTOL solution they soon realised many more benefits that have led to greater levels of IT independence, flexibility, but above all speed to develop new interfaces.
“We initially invited Primeur in because they have a mature solution that has been well adopted in the transport and logistics market over the past 20 years.” The trial was a success and Marco believes “the industry knowledge of the Primeur team made a significant difference, the solution was deployed rapidly in 2 weeks, and we remain impressed with the operational knowledge of the Primeur team.”
“The Primeur EXTOL Solution is easier to use in every way. It has made it much faster to build interfaces using an object-orientated development approach. The programming language is easier to learn and also quick to teach others how to develop new interfaces. The technology aligns well with industry standards, which also means fewer issues for customers like Artoni,” promises Stefano Musso, International Sales Director at Primeur.
Technology is one element, but the solution has made a significant impact on customer care. “It has allowed us to enhance support for our customers as we have much better visibility of customer data and can ensure greater levels of customer care,” says Marco. He reveals a promising future for the company “Thanks to the Primeur EXTOL solution our ability to acquire new customers has significantly risen. Our sales people are now able to offer an economic solution which provides a robust exchange of data in line with international standards.”
Artoni are acquiring more new customers because the Primeur EXTOL solution enables them to more easily propose services adaptable to both large companies, thanks to international standards implementation, and to medium sized companies thanks to the speed with which Artoni can now develop the necessary interfaces whilst keeping costs under control. The company is now reaching out to old customers and contacts to promote their new capabilities.
The solution is already so embedded in the company process that they are able to integrate it into their service offerings easily. “For more than 80 years, key strengths for Artoni have been our commitment to innovation and our attention to the needs of our customers. Implementing the Primeur EXTOL solution is one of the elements that will enable Artoni to continue innovating and addressing customers’ needs into the future.” Marco concludes. Artoni has solved its issues within IT, has the ability to work more independently, and has also seen strong costs reductions combined with considerable productivity improvements.
Primeur (primeur.com) is a multinational company, headquartered in Europe, with over 25 years of experience in delivering multi-platform enterprise and B2B secure managed file transfer solutions, file governance, and end-to-end security solutions. With more than 500 customers worldwide including large companies operating in the areas of finance, industry and services it has branches and distributors in Europe, the U.S., South America and Asia Pacific. Primeur also provides software and services for service-oriented architecture (SOA), communication middleware, legacy application integration and data security.
A leading operator in the Italian transportation and logistics sector Artoni has over 13,000 corporate customers, hundreds of employees, and a turnover in excess of 200 million euro. Through a network of 70 branches the company provides a wide-range of services, handling over 7 million shipments every year. The Primeur EXTOL solution not only helped to reduce software costs significantly but also to speed up and streamline the acquisition of new partners for Artoni whilst also improving their IT, integration, and on-boarding services.