NewswireTODAY - /newswire/ - San Francisco, CA, United States, 2014/01/04 - RightITnow ECM 3.8 is available immediately and introduces major new features - RightITnow.com.

[First Call PRZOOM-PRTODAY / NewswireTODAY] - Well, we thought it would be a good idea to do a little something for the occasion. RightITnow ECM 3.8 is available immediately and introduces major new features to pursue our goal to massively simplify the Management of IT operations and to provide a seamless integration within the enterprise IT environment; we have highlighted a few critical features hereunder:

• Multiple dashboards functionalities to fit all user groups requirements;
• A brand new Maintenance window facility for entities introducing multiple and recurring windows;
• An extended permission model where roles and permissions can be applied to user group levels;
• A new Zenoss connector that retrieves entities, supports Zenoss actions and pushes maintenance windows;
• An extended REST API to support more integration scenarios;
• Significant performance improvements with alert custom fields;
• An ability to update incidents created by ECM;
• An Alert publisher framework to easily pass alerts from ECM to an external queue.

You can see the detailed list of improvements online or visit us at rightitnow.com where you can watch videos of ECM in action, play with the demo online or download a fully-feature trial version for 45 days at no cost.

Thank you for your continued support

About RightITnow

RightITnow dramatically simplifies the management of IT Operations, by monitoring your entire infrastructure (servers, networking, applications, virtual environments) while driving your global workforce from a single pane of glass.

London office : +44(0)20 8133 3755 / San Francisco : +1 (415) 992-6390.

Tag in this release: “IT operations” “event correlation” “Nagios ” “solarwinds” “SCOM” “groundworks” “op5” “SCOM” “servicenow” “rightitnow.com/products/">network management” “application management” “performance management” “ITIL” “BSM” “SaaS” “rightitnow.com/products/" target=_new>Cloud application” “data-center” - “rightitnow.com/products/" title="performance management ITIL BSM SaaS Cloud application data center zenoss serena HP openview IBM Tivoli Netcool CA nimsoft service management BMC remedy" target="_blank">“zenoss” “serena” “HP openview” “IBM Tivoli Netcool” “CA nimsoft” “service management” “BMC remedy”"

Agency / Source: RightITnow, Inc.

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