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Raleigh, NC, United States, 2013/12/04 - Latest release offers integration between ScreenConnect and RepairTech tools to automate diagnostics and repair computers - ScreenConnect.com.
ScreenConnect, a market leader in self-hosted remote support software, announced today a new integration opportunity for ScreenConnect customers with RepairTech product suite. The suite of tools includes TechWARU and TechUSB. TechWARU, in particular, integrates well with the ScreenConnect toolbox. Since it’s a completely portable, self-contained application, it can be easily deployed during a remote session. The tool cleans up systems, removes malware, runs updates, and more. The reporting and automation features enable a technician to track processes and do dramatically more with less effort. Furthermore, the tool can be password protected so the technician can leave it on a system and not worry about the client using the application.
“Working with RepairTech has been a real pleasure; it’s a great set of tools that provides a real benefit for computer repair technicians. Their integration with ScreenConnect provides technicians with valuable automated tools to diagnose and repair computers,” said Jeff Bishop, Business Development Manager at ScreenConnect. “The RepairTech team did a great job integrating their tool suite into ScreenConnect.”
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RepairTech is a software company based in San Luis Obispo, CA. that makes automated computer repair solutions for repair technicians and IT professionals. They offer two software products, TechUSB and TechWARU, which allow techs to diagnose and repair hardware and software issues automatically. TechUSB is a bootable computer repair operating system that allows you to automate diagnostics and repairs outside of Windows, and TechWARU is a multi-tool containing over 300 utilities for performing repairs within Windows. Both tools give techs the ability to automatically perform repair processes and then upload reports to an online dashboard called TechPortal. Combined, RepairTech refers to these products as TechSuite. They have specifically designed TechSuite for the needs of computer repair technicians in order to improve the repair process and save techs time and money.
ScreenConnect (screenconnect.com) is an all-inclusive solution for remote support, remote access, and remote meetings. The goal of the product is to fill an industry need for a tool that doesn’t charge monthly fees and has a consistent development cycle to make it better and faster with each release. ScreenConnect sets itself apart from the competition in that it is a self-hosted solution that doesn‘t require firewall configurations for the technician and guest. Furthermore, the application is an industry leader in customization, functionality, and return-on-investment.