NewswireToday - /newswire/ -
London, United Kingdom, 2013/07/10 - Amara, the luxury homewares and accessories e-tailer, is delighted to be shortlisted for the European Call Centre & Customer Service Awards 2013 as a finalist in the ‘Best online customer services’ & ‘Best retail customer services’ categories - Amara.com.
The awards, in partnership with Sabio, celebrate the customer service and contact centre excellence throughout the UK and Europe.
As a previous European Call Centre & Customer Service Awards winner Amara prides itself on their excellent relationship with customers, both new to the site and those that visit on a regular basis. CEO Andrew Hood states ‘Amara is extremely proud to be acknowledged within the ‘Best online’ and ‘Best Retail’ customer service categories. We will always try to go the extra mile to make our customers’ experience just that bit better. We pride ourselves on our luxurious product range and accessibility and our striving for excellent customer service comes as a part of that package we are extremely honoured for this recognition’
Amara was founded in 2005 by interior designer Sam Hood; borne out of a desire to offer beautiful, luxury homeware to the masses, being one of the first to bring a huge array of high end brands together in one place. Now boasting over 170 aspirational brands, Amara is the largest UK online retailer of Missoni Home, as well as holding exclusive online collections from the likes of Ralph Lauren Home and Roberto Cavalli.
Sam Hood comments:’ We strongly believe that online shopping should be a relaxing, pleasurable experience, just as one would expect when shopping in-store - we offer premium brands and product and our service reflects that. It is a group effort with a lot of hard work from the entire Amara family who all work as a team to offer and maintain our high level of customer service whilst bringing the latest and most desirable interior accessories into our client’s homes.’
Amara (amara.com), the luxury homewares and accessories e-tailer, was founded in 2005 by interior designer Sam Hood and husband and business partner Andrew Hood. Now boasting over 170 aspirational brands, Amara is the UK’s largest online retailer of Missoni Home as well as holding exclusive online collections from the likes of Roberto Cavalli and Ralph Lauren Home.
Amara’s many successes have been built upon their award winning customer service, with over 90% of stock available for next day delivery within the UK, a fully trained team on-hand to offer help and advice and the offer of luxury gift wrapping upon request.