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Atlanta, GA, United States, 2013/05/28 - Automates manual review and helps customers drive revenue, deter fraud and meet compliance - IDology.com.
IDology’s new and patent-pending ExpectID Scan and ExpectID Scan Verify solution takes the guesswork out of documentation review as well as strengthens the review process.
IDology, Inc., a provider of real-time technology solutions that verify an individual’s identity and age for anyone doing business in a customer-not-present environment, today announced the newest addition to its ExpectID suite of identity verification and fraud prevention solutions. ExpectID Scan and ExpectID Scan Verify provide customers the ability to validate a photo ID as well as correlate additional identity attributes where manual review is required. ExpectID Scan and ExpectID Scan Verify replace the need for costly, labor-intensive document review processes, saving both time and money, while also improving customer service and acquisition.
“We are very excited to announce the launch of ExpectID Scan and ExpectID Scan Verify,” said John Dancu, CEO of IDology,“We know from our customers what a challenge the manual document review process can be. Response rates are typically low and faxed documents are often not legible. ExpectID Scan and ExpectID Scan Verify automate and strengthen the document review process which, in turn, increases customer acquisition and drives significant revenue. We are also able to correlate the scanned identity document to other data sources and enable dynamic decisioning based on the results.”
ExpectID Scan and ExpectID Scan Verify allows companies to validate various types of photo ID’s including driver’s licenses, passports, state ID’s and international ID’s. Through this enhanced method of verification, IDology customers gain the ability to validate and approve thin file, young, new-in-country and international identities all while reducing the cost and time associated with manual review. This process improves the customer experience by reducing any friction that may arise throughout the transaction. ExpectID Scan plugs right into the existing Expect ID suite allowing for the same flexible configuration and dynamic decisioning that come with all of the ExpectID products.
“This is another innovative IDology offering which keeps with our tradition of bringing enhanced value to our clients,” says Dancu. “IDology has automated the entire KYC/CIP process through one integrated solution including the inefficient manual review process used today. In a waterfall approach, customers are able to validate applicants using IDology’s automated ExpectID solutions and dynamically escalate to ExpectID Scan and Verify only if necessary. This minimizes friction with the consumer experience, drives customer acquisition and lowers the overall costs.”
The IDology identity verification and fraud prevention platform offers a complete and flexible solution to confirm an identity, including under and unbanked customers, with a friendly, non-intrusive approach that protects customer privacy. Through advanced fraud algorithms, customers gain the control and flexibility to quickly pinpoint suspicious behavior and easily make the ongoing changes needed in order to prevent fraudulent transactions.
About IDology, Inc.
IDology, Inc. (idology.com) provides real-time technology solutions that verify an individual's identity and age for anyone conducting business in a consumer-not-present environment to help drive revenue, decrease costs, prevent fraud and meet compliance regulations. Founded in 2003, IDology offers a solution-driven approach to identity verification and fraud prevention that ultimately helps increase customer acquisition and improve customer experience. IDology has developed an innovative and on-demand technology platform that allows customers to control the entire proofing process and provides the flexibility to make configuration changes that are deployed automatically without having to rely on internal IT resources or IDology’s customer service so customers can stay ahead of the fraud landscape while maintaining compliance.