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NewswireTODAY - /newswire/ -
Chicago, IL, United States, 2013/01/09 - MarketMaker4 hires Peter Danos as Vice President of Client Enablement. Danos brings extensive industry experience and unparalleled enthusiasm to the role - MM4.com.
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MarketMaker4, an eSourcing industry leader, recently hired Peter Danos to serve as their Vice President, Client Enablement. Danos specializes in developing SaaS business models and will look to leverage his expertise in Account Management and Customer Care to drive scaleability and enhance the customer experience at MM4. Prior to joining MarketMaker4, Pete held a variety of senior leadership roles at both eHarmony and, most recently, MSDSOnline.
Peter’s high energy level and world-class customer care are trademarks of his professional career. “We hired Pete because he’s got a strong track record in SaaS businesses,” noted Dave Bowen, CEO of MarketMaker4,“and he has a reputation for excellent customer service delivery. At MSDSOnline he was responsible for thousands of client relationships and oversaw everything from implementation to account management to retention. I have no doubt he will prove to be a tremendous asset to our growing organization.”
MarketMaker4 (mm4.com) offers clients extensive experience in e-procurement, online auctions, market intelligence, strategic sourcing, and supply chain consulting. MarketMaker4’s management team has all been involved in the e-enablement of supply chain negotiations since the inception of the industry. Danos explained “I have been very impressed with MM4 – it’s an amazing service that offers customers one of the most exciting ROI’s of any SaaS product. The platform is extremely easy to use with a very attractive cost of entry. I am excited to join a company that genuinely cares about its customers.” He added “The company is focused on ensuring clients have timely access to our advisory expertise, market intelligence, and business insights to achieve a positive and successful online auction / negotiation experience.”
Pete and his team will be based in MarketMaker4’s Chicago office. As Vice President of Client Enablement he will be responsible for providing vision and guidance for the team members in supporting new and existing clients. Pete will also be working to develop customer retention programs, and anticipating clients evolving needs.
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