NewswireToday - /newswire/ -
Denver, CO, United States, 2012/11/19 - UpShot reinvents creditor interaction with innovative, easy-to-use chat capabilities - UpShotServices.com.
UpShot proudly announces another industry first: real-time, online chat feature available on computers, tablets and smartphones. “The average creditor isn’t a lawyer and may not understand the legal documents they receive,” said Travis Vandell, UpShot’s CEO & Co-Founder. “Many creditors visit UpShot’s case websites to find answers, which we put right at their fingertips. Via chat, we’ll explain the documents and walk them through the Chapter 11 process. Why limit creditors to uninformative (and annoying) pre-recorded voice messages?”
Experienced and well-versed in jurisdictions across the country, UpShot’s primary role in corporate bankruptcy proceedings is to ease the administrative burden on the Debtor and its retained professionals. Oftentimes, UpShot handles inquiries from prospective creditors wondering why they’re receiving documentation and what it means. “We’re able to handle inquiries in just about every fashion: email, phone, etc.,” says Robert Klamser, UpShot’s President & Co-Founder. “Chat was the next logical step. It’s quick and easy; and it works on computers, tablets and smartphones.” UpShot also boasts that its in-house experts handle all creditor inquiries (online or otherwise) – meaning online chatters are speaking with UpShot employees, not off-site operators.
UpShot recognizes a technological paradigm shift is at-hand and is leading the charge not just with the industry’s first online chat feature, but also with forwarding-thinking solutions like SmartSign, electronic claims filing technology that is fully compliant with federal electronic signature regulations. “Our end-goal is common sense solutions,” says Vandell. “If UpShot’s chat feature eliminates a single telephone call to a client, costs decrease and everybody wins.”
Although technology-focused for improved performance and ease-of-use, UpShot recognizes industry expertise is its bread-and-butter. “We love technology as it provides endless solutions. But, at the end of the day, UpShot understands our experience and top-notch customer service are the core of our business,” says Klamser. “By incorporating the industry’s most advanced technological solutions, we are creating very compelling options for our clients.”
About UpShot Services
Headquartered in the majestic Mile High City, UpShot Services, LLC (upshotservices.com) is the only claims & noticing agent founded by actual claims & noticing agents. UpShot is intimately familiar with the industry and steadfastly believes there is an immediate need in the market for lean, efficient solutions. UpShot’s technology was built from the ground-up with ease-of-use as the #1 priority. No more overly-complex answers to simple questions; clean and simple is the goal. In turn, UpShot is able to reduce costs to the estate and provide a user-friendly platform for all stakeholders involved.