Family HealthCare, a private, non-profit healthcare provider serving the communities of Cass County, ND, and Clay County, MN, has announced the opening of their new facility to patients and going live with a Real-Time Locating System (RTLS) solution from Intelligent InSites – the leading provider of enterprise real-time location systems (RTLS) software, helping healthcare organizations optimize operations by transforming automatically-collected data into actionable intelligence and real-time operational insights, enabling them to reduce costs, deliver better care, and improve patient satisfaction.
“At Family HealthCare, we always look for ways to become more efficient and deliver the best patient experience,” said Patricia Patron, Chief Executive Officer at Family HealthCare. “The InSites solution will help us better utilize our scarce resources, so we can serve more patients at lower cost, while maintaining the highest quality standards.”
The new, larger facility allows Family HealthCare to consolidate most of their services into a single location, thus enabling Family HealthCare to better fulfill their mission of providing exceptional, quality healthcare that is affordable, compassionate, dignified, and respectful of all people. Family HealthCare patients now have access to affordable yet comprehensive primary care services, including adult and pediatric care, pregnancy and women’s health, immunizations, dental, lab, x-ray, pharmacy, wellness, and education.
The Intelligent InSites solution will track, manage, and display in real-time, through its unified user interface, the location and status of patients, staff, and equipment, as they move throughout the facility. This will drive better communication and optimized patient flow, as staff can quickly locate patients and each other, plus check the availability and status of rooms and medical assets.
"With Intelligent InSites, our staff will have an instant access to the location and availability of highly used, or limited in quantity, equipment, such as oximeters, thermometers, nebulizers, infant scales, and cast cutters. With the ability to find needed equipment faster, we can eliminate non-value added time and see more patients," added Patron.
The Intelligent InSites solution will also automate monitoring temperature of refrigerators and freezers at Family HealthCare. With the temperature monitoring application, staff will be able to receive notifications if the temperature goes beyond a specified threshold, so corrective actions can be taken in time and required documentation provided to meet regulatory compliance.
In addition, with Intelligent InSites’ business intelligence and reporting capabilities, Family HealthCare will be able to better understand the flow of patients and asset utilization, allowing them to continually evaluate and improve their performance.
“It is a very exciting day for us at Intelligent InSites,” said Margaret Laub, President and CEO of Intelligent InSites. “We are proud that our innovative solution will help deliver better care to the patients in our local community.”
About Family HealthCare
Family HealthCare (famhealthcare.org) is a private, non-profit health care provider serving patients in Cass County, North Dakota and Clay County, Minnesota. Family HealthCare is dedicated to providing quality family-centered health and life care services that are available to everyone in the communities they serve. As a provider of family-oriented health care, Family HealthCare believes it can best maintain excellence in service through patient-focus where we continually strive to understand and exceed the patient expectations. Family HealthCare has received the Gold Seal of Approval from The Joint Commission. This accreditation provides the most comprehensive evaluation process in the health care industry, and represents the ‘gold standard’ in healthcare. Family HealthCare has been accredited by The Joint Commission since 2003, which places them among the elite, a very select number of organizations in the nation.
About Intelligent InSites
Intelligent InSites (IntelligentInSites.com) helps healthcare organizations improve care and reduce costs by transforming automatically-collected data into actionable insights. Through its interoperable, hardware-neutral, healthcare real-time location system (RTLS) software platform, Intelligent InSites gathers data from real-time location, condition sensing, and other systems; then delivers meaningful information to the right person, at the right time, on the right device. Intelligent InSites’ customers gain enterprise-wide visibility and are able to impact continuous process improvements, resulting in remarkable financial and quality of care outcomes.