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• Automated policy management;
• Application blacklist/whitelist;
• Customized device tags;
• SMNP notifications;
• Direct wipe.
Almost 10 years of constant development have ensured SyncShield is one of the most reliable mobile device management solutions in the world, and the knowledge of our development personnel is world class. The new 4th edition introduces major updates to daily device management actions and literally does IT department’s work for them. The well-built engine of SyncShield now offers full automation of device management for all platforms, including iOS6 and Android Jelly Bean.
SyncShield has always supported custom settings for customized group of devices. Now we introduce a fully automated upgrade: policy management. By using policies, administrators can create pre-defined settings of configurations, applications and settings for new and existing devices. You can now create a batch of settings and ensure that all devices constantly have the setting configured, or select a specific group of devices and create a policy just for them. This enables automated management of devices with options ranging from defining rules for all devices, to ensuring the correct settings and applications on a specific target group of devices. If these policies are violated, SyncShield will notify the administrator and react to the violation with pre-defined precautions.
One part of the important policy upgrade are blacklist and whitelist features for applications on Symbian and Android devices. You can set a restrictive policy for selected devices in order to ensure that forbidden applications are not installed to these devices. This application blacklist also accepts wildcards, which makes generating the list easier. Applications on the whitelist are exceptions to the rules set by the application blacklist, and they can be freely installed. On the other hand, if it is necessary to have a certain application installed on the devices, one can create an application policy, which ensures the application is always installed on the device.
Devices in SyncShield can now have custom tags. There are some pre-defined tags which help identify device origin, such as auto-discovered (from Exchange) and self-registered (from app markets). However, companies can define their own tags, which help manage the devices more effectively. For example, a company can have tags for company-owned devices and user-owned devices, which clarifies the management policy of different devices. Helpdesk personnel can tag devices they are administering at the moment or one can create a tag for the device owner, if the owner has several other devices as well. Free customization helps organisations build cross-organisation device groups for their needs.
SyncShield 4.0 adds several supporting features, which make a difference for the user. The new event log is an enhanced tool for reporting and it shows all policy actions and audit logs formerly shown on operating system level only. SyncShield clients can now be set to update automatically, and the SyncShield server now supports SNMP notifications to communicate to 3rd party monitoring solutions. Android and Symbian now have direct wipe functionality in addition to normal wipe. The direct wipe happens immediately the device receives the notification and cannot be timed out. Security is ensured with device specific authentication, which verifies that the direct wipe is executed to the specific device only.
SyncShield 4.0 brings mobile device management to a new era. Before you could manage devices efficiently with effective functions, now SyncShield does it all for you automatically. Enhanced alerting and reporting keep you on track as the system does all the work. For more information about SyncShield, contact us at mdmsales[.]capricode.com
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