The award was presented at the 2012 Frost & Sullivan Asia Pacific Best Practices Awards held on the 25th of September at the Shangri-La Hotel, Singapore.
This award is presented each year to the company who exhibits excellence in Growth Strategy and Implementation, Degree of Innovation with New Products and Technologies, Leadership in Customer Value and Market Penetration.
The Unified Communications-as-a-Service market is a very dynamic and vibrant market in the overall hosted and managed business applications industry. The 2012 market for hosted and managed UC applications is expected to be worth US$1.9 billion, growing at an expected rate of 15.8% over the previous year. The market is in varying levels of maturity, depending on the applications and the geography. Tata Communications was one of the pioneers of managed business video services in the region, as well as globally.
"When it comes to enterprise video and Telepresence services, Tata Communications' service portfolio is one of the most comprehensive in its ability to offer complete turn-key solutions that take the load off managing expensive hardware, their product refresh cycles and maintenance costs," said Nitin Bhat, Partner & Head of Consulting, Frost & Sullivan.
Tata Communications' video services business growth in the past year was 22.1%, one of the best in the industry. Over the last two years, it has grown to be a premier provider of end-to-end managed, wholly-owned, video services due to its experience in the market, its extensive list of partners, and its impressive submarine cable network around the world. Tata Communications' service solves a long-standing problem of visual collaboration between businesses across the globe, which has been a roadblock to increased utilisation and effectiveness of video solutions owned by corporations.
“We are extremely pleased to receive the prestigious 2012 Frost & Sullivan Asia Pacific Managed Enterprise Video Service Provider of The Year award - it is a strong testament to our business video expertise. Four years ago we launched our Telepresence services, the first-ever offering to deliver both private and public Telepresence rooms to businesses around the world. Today, with 45 public Telepresence rooms across five continents, we have the largest global footprint of public Telepresence rooms," said Peter Quinlan, Vice President, Integrated Business Video Services, Tata Communications.
“Tata Communications is driving an open, global, ecosystem that moves business video from an intra-company experience to a collaboration tool with worldwide reach. Video is one of the biggest trends in the market and has become the most popular and effective medium of communication for enterprises. Tata Communications is firmly focused on integrated Business Video Services as a means to create more accessible, cost-effective, efficient and innovative business in the market," Quinlan concluded.
Its comprehensive solution portfolio includes the ability to offer inter-carrier video, managed and cloud offerings and global public video rooms on a pay-per-use basis. This coupled with its industry- leading partnerships, service providers and vendors such as British Telecom, Orange Business Services, Verizon Business, Telefonica, PLDT Philippines and others has led to its high growth, and made its services the benchmark in the industry.
“Tata Communications' ability to offer one of the broadest exchange services connecting leading global carriers, a class-leading submarine cable network, a large network of public rooms, and strong partnerships in Asia Pacific with regional carriers and vendors, make its solutions some of the most practical and future-proof in the market today. Moreover, the ability to offer a single point of accountability is crucial for the customer and the growth of the market. Tata Communications executes this far better than others in the region," Nitin added.
The Frost & Sullivan Best Practices Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
For more details on the 2012 Frost & Sullivan Asia Pacific Best Practices Awards log-on to apacbp-awards.com/.
About Tata Communications
Tata Communications (tatacommunications.com) is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers.
The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and collocation space worldwide.
Tata Communications' depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services, leadership in global international voice, and strategic investments in South Africa (Neotel), Sri Lanka (Tata Communications Lanka Limited) and Nepal (United Telecom Limited).
Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India and its ADRs are listed on the New York Stock Exchange (NYSE: TCL).
Forward-looking and cautionary statements
Certain words and statements in this release concerning Tata Communications and its prospects, and other statements, including those relating to Tata Communications' expected financial position, business strategy, the future development of Tata Communications' operations, and the general economy in India, are forward-looking statements. Such statements involve known and unknown risks, uncertainties and other factors, including financial, regulatory and environmental, as well as those relating to industry growth and trend projections, which may cause actual results, performance or achievements of Tata Communications, or industry results, to differ materially from those expressed or implied by such forward-looking statements. The important factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements include, among others, failure to increase the volume of traffic on Tata Communications' network; failure to develop new products and services that meet customer demands and generate acceptable margins; failure to successfully complete commercial testing of new technology and information systems to support new products and services, including voice transmission services; failure to stabilise or reduce the rate of price compression on certain of the company's communications services; failure to integrate strategic acquisitions and changes in government policies or regulations of India and, in particular, changes relating to the administration of Tata Communications' industry; and, in general, the economic, business and credit conditions in India. Additional factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements, many of which are not in Tata Communications' control, include, but are not limited to, those risk factors discussed in Tata Communications' various filings with the United States Securities and Exchange Commission. These filings are available at sec.gov. Tata Communications is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements.
About Frost & Sullivan
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